Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Zandile Kwanele Mokelo

Administrator
Hebron,KY

Summary

Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.

Overview

6
6
years of professional experience

Work History

Administrator

South Hill Trading (PTY) LTD
01.2022 - 11.2023
  • Maintained personnel records and updated internal databases to support document management.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Implemented data-driven decision-making processes, leading to more informed business choices.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.

Site Clerk

Gobeng Consulting (PTY) LTD
01.2020 - 11.2021
  • Improved project efficiency by maintaining accurate and up-to-date site records.
  • Streamlined document management for better organization and accessibility of important files.
  • Ensured compliance with safety regulations, conducting regular inspections and reporting potential hazards.
  • Assisted in reducing project delays with timely procurement of materials and resources.
  • Enhanced team communication by promptly distributing relevant information to stakeholders.
  • Facilitated smooth operations by providing administrative assistance to the site manager and other staff members.
  • Contributed to successful project completion by collaborating closely with contractors, subcontractors, engineers, and architects.
  • Assisted in minimizing cost overruns with careful monitoring of expenditures against budget allocations.
  • Enhanced stakeholder satisfaction through prompt resolution of queries related to site activities or documentation requirements.
  • Helped maintain high-quality standards by participating in quality control inspections and documenting results accordingly.

Secretary Intern

Department Of Economics Development And Tourism
01.2018 - 12.2019
  • Responded to inquiries from callers seeking information.
  • Enhanced office efficiency by organizing and filing documents, managing appointment calendars, and processing incoming correspondence.
  • Collaborated with fellow interns on team projects, contributing ideas and expertise to achieve shared goals successfully.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Booked airfare, hotel, and ground transportation to coordinate office travel.
  • Drafted professional memos, letters, and marketing copy to support business objectives and growth.
  • Liaised between departments to facilitate effective communication lines necessary for smooth workflow processes.

Education

Advanced Diploma in Management - Economic Management Sciences

Sol Plaatje University
Republic Of South Africa
05.2022

National Diploma - Humanities

Tshwane University Of Technology
Republic Of South Africa
04.2016

Advanced Certificate - Information Communication Technology

PC Training And Business College
Republic Of South Africa
03.2011

High School Diploma -

Sebenzakanzima Secondary School
Republic Of South Africa
12.2009

Skills

  • New Hire Onboarding
  • Office Administration
  • Project Coordination
  • Executive Support
  • Customer Service
  • Business Administration
  • Administrative Support
  • Mail Handling
  • Data Confidentiality
  • MS Office
  • Decision-Making
  • Time management

Timeline

Administrator

South Hill Trading (PTY) LTD
01.2022 - 11.2023

Site Clerk

Gobeng Consulting (PTY) LTD
01.2020 - 11.2021

Secretary Intern

Department Of Economics Development And Tourism
01.2018 - 12.2019

Advanced Diploma in Management - Economic Management Sciences

Sol Plaatje University

National Diploma - Humanities

Tshwane University Of Technology

Advanced Certificate - Information Communication Technology

PC Training And Business College

High School Diploma -

Sebenzakanzima Secondary School
Zandile Kwanele MokeloAdministrator