Aichetou Souleiman
Hebron,KY
Summary
Dynamic Patient Access Representative with a proven track record at CHI St. Joseph Hospital, excelling in insurance verification and patient registration. Known for exceptional customer service and strong empathy, I effectively collaborated with clinical teams to enhance operational efficiency and streamline patient flow, ensuring a positive experience for all.
Overview
1
1
year of professional experience
Work History
Patient Access Representative
CHI St. Joseph Hospital
09.2025 - Current
- Facilitated patient registration and appointment scheduling using electronic health record systems.
- Verified insurance eligibility and benefits, ensuring accurate information for billing processes.
- Managed patient inquiries and provided exceptional customer service in a fast-paced environment.
- Collaborated with clinical staff to streamline patient flow and enhance operational efficiency.
Teacher
JJ Playhouse and Learning Center
10.2024 - 09.2025
- Developed engaging lesson plans tailored to diverse learning styles.
- Facilitated classroom activities that promoted social interaction and collaboration among students.
- Implemented behavior management strategies to create positive learning environment.
- Assessed student progress through ongoing evaluations and provided constructive feedback.
Associate
Carters Oshkosh
09.2024 - 09.2025
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Maintained organized merchandise displays, ensuring alignment with company standards.
- Processed transactions accurately at point-of-sale, contributing to efficient checkout operations.
- Collaborated with team members to restock inventory, supporting operational flow and availability.
Internship Student
St Elizabeth Hospital Medical Center
01.2025 - 06.2025
- Assisted healthcare professionals in patient care tasks, ensuring adherence to safety protocols.
- Educated patients on discharge instructions and follow-up care procedures effectively.
- Supported the implementation of electronic health record systems to improve data accuracy.
- Conducted initial patient assessments, documenting vital information for healthcare teams.
Education
Bachelor of Science - Nursing
Eastern Kentucky University
Richmond, Kentucky, KY05-2029
High School Diploma -
Conner High School
Hebron, KY06-2025
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Multitasking and organization
- Medical terminology
- Strong empathy
- Problem-solving
- Team collaboration
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Access Representative
CHI St. Joseph Hospital
09.2025 - Current
Internship Student
St Elizabeth Hospital Medical Center
01.2025 - 06.2025
Teacher
JJ Playhouse and Learning Center
10.2024 - 09.2025
Associate
Carters Oshkosh
09.2024 - 09.2025
Bachelor of Science - Nursing
Eastern Kentucky University
High School Diploma -
Conner High School