Zandra Pajak
Katy,TX
Summary
Dedicated administrative professional with a personable approach, committed to fostering positive connections with clients, staff, and management. Skilled in resource allocation and schedule management, ensuring efficient operations. Fluent in both Spanish and English, enabling effective communication with diverse populations. Strong passion for upholding quality and safety standards, consistently striving for excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Real Estate Agent
RE/MAX Signature
Katy, TX
01.2023 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Administrative Director
Milano Event Center
Sugar Land, TX
05.2022 - 09.2022
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Prepared financial and administrative reports and statements for management.
- Set up meetings and appointments, gathered materials, booked conference rooms and provided information to involved parties.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Managed contract closeout process, resolving all issues prior to release of final payment.
Front Desk Associate
Katy Hand and General Surgery
Katy, TX
06.2020 - 08.2021
- Care coordinator for Active Military and Veteran patients.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Administration Assistant
Jordan And Associates OB/Gyn
Chesapeake, VA
04.2018 - 07.2019
- Addressed, documented, and responded to incoming and outgoing calls and correspondence.
- Interviewed patients to collect medical information and insurance details.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Worked directly with supervisor to train administrative department on Veteran/Military insurance verification, and referral procedures.
- Worked as a translator between Spanish speaking patients and providers.
Machinist Mate Third Class
US NAVY- USS George H.W. Bush
11.2010 - 11.2015
- Managed a budget of $900, 000.00 for consumables, and repair parts to conduct maintenance.
- Monitored, calculated and allocated the production of potable water to maintain adequate quantities to sustain a US Naval vessel.
- Analyzed data to formulate the hourly consumption of potable water.
- Scheduled weekly quality assurance inspections to maintain safety standards.
- Planned and assessed the certification of 25 personnel in 8 different qualifications to operate the Nuclear Steam Plant.
- Motivated maintenance team to perform quality work and improve their knowledge.
Education
Associate of Occupational Science Degree - Medical Assisting-Management
ZandraCentura College
Norfolk, Virginia07.2018
Skills
- Training and development
- Schedule management
- Records management
- Referral Verification
- Organization and Time Management
- MS Office
- HIPAA Guidelines
Certification
Real estate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Real Estate Agent
RE/MAX Signature
01.2023 - Current
Administrative Director
Milano Event Center
05.2022 - 09.2022
Front Desk Associate
Katy Hand and General Surgery
06.2020 - 08.2021
Administration Assistant
Jordan And Associates OB/Gyn
04.2018 - 07.2019
Machinist Mate Third Class
US NAVY- USS George H.W. Bush
11.2010 - 11.2015
Associate of Occupational Science Degree - Medical Assisting-Management
ZandraCentura College