Educator
Open To Work
Zandre Williams
Hyatt Centric French Quarter
New Orleans,LA
18
years of professional experience
Dynamic educator dedicated to enhancing literacy and critical thinking skills among students. Expertise in curriculum implementation, classroom management, and differentiated instruction ensures a tailored approach to meet diverse learning needs. Strong collaborator committed to delivering results while adapting to the evolving educational landscape. Reliability, resilience, and effectiveness in cultivating a supportive and engaging learning environment.
Work History
ELA Teacher
5 Years 10 Months- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered a positive classroom environment to enhance student participation and learning outcomes.
- Integrated technology tools to support diverse learning needs and improve student engagement.
- Assessed student progress through regular evaluations, providing targeted feedback for improvement.
- Collaborated with colleagues to design interdisciplinary projects that promote critical thinking skills.
- Mentored new teachers, providing guidance on instructional strategies and classroom management techniques.
- Analyzed student performance data to inform instructional decisions and drive curriculum enhancements.
- Implemented differentiated instruction techniques to address diverse learning needs and ensure student success.
- Developed and maintained positive relationships with parents, fostering open communication about student progress and achievements.
- Participated in professional development opportunities, staying current on teaching strategies and best practices for ELA education.
ELA Teacher, Social Studies teacher
1 Year- Maintain discipline in the classroom, methodically provide resources lessons, simplify lesson plans to align with curriculum objectives and help scholars prepare for examination.
- Assess and look after 70+ students’ progress throughout the term and work closely with content coaches to efficiently plan and coordinate work
- Prepare and administer regular subject tests to 24 students, complete with detailed quarterly progress reports for parents
- Met with parents, guardians, administrators, and counselors to address and resolve students’ behavioral issues.
- Prepare and conduct after school and one on one tutoring to students who need the extra help
- Track student data
Accounts Payables/Receivables
8 Years- With the foundation of working at the front of the house as an agent, I had the advantage of immediately resolving guest billing issues and great recovery methods. With this, I advanced straight into the accounting aspects of my job responsibilities. Maintain financial records and prepare work to be accomplished by gathering and sorting documents and related information. Obtains revenue by verifying transaction information; preparing and mailing invoices; identifying delinquent accounts and insufficient payments.
- Collects revenue by reminding delinquent accounts; notifying customers of insufficient payments, also involves excellent customer service as groups who book with the hotel at times lapse in payment, therefore a positive attitude may quickly resolve this.
- My duties also included collaborating with all department heads to ensure all expenses are paid on a timely manner and ensuring a smooth relationship with customers.
Front Office Agent
1 Year 3 Months- Swiftly promoted from a contracted position to a Front Office Agent under the Hyatt brand based upon personnel initiatives, and motivational team-building skills. Responsible for welcoming and registering hotel guest while accommodating guest request. Brought on board to provide quality customer service and increase hotel scores.
- Accurate cash and credit transaction handling. 100% customer service and immediate guest recovery.
Housekeeping Supervisor
2 Months- Concurrent with undergraduate education, work full-time as a Supervisor tasked with facilitating day shift operations for a high-volume hotel. Assist in scheduling, assigning duties, conduct regular inventories to ensure availability of equipment for efficient service. Commence one-on-one training to new supervisors, coach and assist employees with on the floor issues and responsibilities. Implemented staff development programs that offered training opportunities to encourage growth and increase responsibility.
Accounting Coordinator/Office Manager
3 Years 1 Month- Managed the day-to-day activities of the office such handling and writing checks, organizing financial records, coding documents, compiling and calculating daily sales reports, calculating and submitting tax forms, calculating weekly payroll, executing wire transfers, cashier and handling inventory records. Other duties and responsibilities included handling telephone calls, fax and assisting customers face-to-face.
Entertainment Coordinator/Event Manager
1 Year 8 Months- Coordinated events based on specific requirements by clients and ensure that they are well executed. Responsible for all entertainment activities, events planning, socialize with guests, create new entertainment ideas, handle guest enquiries, responsible for the up-keep and decoration of onsite events. Other roles and responsibilities act as witnesses for guest weddings when necessary, emcee shows that are kept on property, host karaoke shows and conduct site inspections.
Accountant and Cost Control Agent
2 Years 3 Months- File and tally Front Office discrepancy reports, electronic and manual filing, compiles and computes amounts and costs of food sold and bought from records casher and other summaries, liaise on with food and beverage departments, calculating machine to work out profit and loss on each food and beverage item sold in the restaurant and record data to keep perpetual inventory. Revise and receive purchase orders and update inventories.
Education
Master of Arts - Secondary Education W Certification
Bachelor of Science - Business Administration
Bachelor of Arts - Hospitality and Tourism Management
Major Accommodation
Certificate - Hospitality Accounting
Skills
Lesson Planning
Student motivation
Reading comprehension
Literary analysis
Interpersonal relationships
Project-based learning
Multicultural sensitivity
Classroom Management
Instructional technology
Positive Attitude
Differentiated Instruction
Timeline
ELA Teacher
Einstein Charter Schools
08.2020 - CurrentRead More
ELA Teacher, Social Studies teacher
Mary D Coghill Charter
01.2019 - 01.2020Read More
Accounts Payables/Receivables
Hyatt Centric French Quarter
06.2018 - CurrentRead More
Front Office Agent
Hyatt House New Orleans
03.2017 - 06.2018Read More
Housekeeping Supervisor
CR Contractors
01.2017 - 03.2017Read More
Accounting Coordinator/Office Manager
BMULL Auto Jamaica WI
04.2012 - 05.2015Read More
Entertainment Coordinator/Event Manager
Couples Negril Resort Jamaica W.I.
08.2010 - 04.2012Read More
Accountant and Cost Control Agent
Jamaica Grande Ocho Rios Resort
05.2008 - 08.2010Read More
Runaway Bay HEART TRUST Academy
Certificate from Hospitality Accounting
Read More
Knox Community College
Bachelor of Arts from Hospitality and Tourism Management
Read More
Tulane University
Master of Arts from Secondary Education W Certification
Read More
Southern University At New Orleans
Bachelor of Science from Business Administration
Read More