Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Zandro Mateo

Union,NJ

Overview

8
8
years of professional experience
1
1
Certification

Work History

Gym Receptionist

Blink Fitness, Equinox Holdings
Union, NEW JERSEY
05.2023 - Current
  • Re-racked weights to maintain neat, organized and clean gym.
  • Responded promptly to customer complaints or issues regarding the facility or equipment.
  • Managed front desk operations including scheduling appointments, answering calls.
  • Developed relationships with regular customers through friendly conversation and personalized service.
  • Processed membership applications and payments accurately and efficiently.
  • Handled customer inquiries in person, via telephone, or email.
  • Collected payments, renewed memberships and resolved billing issues.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Crew Member

Dunkin' Donuts
Union, New Jersey
01.2017 - 03.2020
  • Presented orders to guests within anticipated service times.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Processed payments on cash register and counted back bills and change to patrons.

Restaurant Server

Calesa Restaurant
Union, New Jersey
06.2016 - 12.2016
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Managed multiple tasks simultaneously while providing excellent customer service. Complied with safety procedures when handling food items or cleaning materials.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Education

Associate of Science - Nursing

JFK Muhlenberg School of Nursing
South Plainfield
05-2022

High School Diploma -

Union High School
Union, NJ
06-2017

Skills

  • Basic Nursing Care
  • Medication Administration
  • Mobility Assistance
  • Patient Lifting
  • Proficient at working closely with team members
  • Critical Thinking
  • 714 hours RN School Clinical Rotation

Accomplishments

  • Honor Roll Graduate at Union High School (2013-2017)
  • Deans List at Union County College (2018-2020)

Certification

  • BLS Certification

Languages

English
Native/ Bilingual
Tagalog
Native/ Bilingual
Spanish
Limited

Timeline

Gym Receptionist

Blink Fitness, Equinox Holdings
05.2023 - Current

Crew Member

Dunkin' Donuts
01.2017 - 03.2020

Restaurant Server

Calesa Restaurant
06.2016 - 12.2016

Associate of Science - Nursing

JFK Muhlenberg School of Nursing

High School Diploma -

Union High School

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Zandro Mateo