Summary
Overview
Work History
Education
Skills
Timeline
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Zane Bellamy

Tampa,FL

Summary

Organized and dependable individual, successful at managing multiple priorities with a positive and curious attitude. Highly adaptable, and capable of thriving in team-based environment or on individual tasks.

Overview

6
6
years of professional experience

Work History

Field Support Engineer

PulteGroup
02.2022 - Current
  • Provided on-site and remote support to over 200 users.
  • Performed network installs, monitoring and troubleshooting for dozens of field offices.
  • Developed and carried out technical onboarding & offboarding material.
  • Managed annual division IT budgeting, inventory management and hardware provisioning in accordance with annual auditing criteria.
  • Participated in Networking, Onboarding and Copier SME teams.

IT Manager

Cotney Attorneys & Consultants
12.2020 - 12.2021
  • Promotion; maintained previous responsibilities
  • Managed departmental budget & allocation of IT resources (office-based & remote)
  • Vetted and coordinated G Suite to O365 business migration with 3rd party
  • Developed work-from-home procedure due to Pandemic necessity for remote work

IT Support Specialist

Cotney Attorneys & Consultants
09.2019 - 12.2020
  • Acted as primary administrator for G Suite and Office 365
  • Created onboarding and safety training procedures, drafted and implemented various IT SOPs
  • Provided support for ~70 users, both local and remotely at satellite offices Nationwide.

Education

Bachelor of Science - Business Analytics And Information Systems

University of South Florida
Tampa, FL
05-2019

Skills

  • Customer Support
  • Windows/Mac Systems
  • Technical Issues Analysis
  • Technical Writing
  • Troubleshooting and Diagnostics
  • Networking
  • Asset/Inventory Management

Timeline

Field Support Engineer

PulteGroup
02.2022 - Current

IT Manager

Cotney Attorneys & Consultants
12.2020 - 12.2021

IT Support Specialist

Cotney Attorneys & Consultants
09.2019 - 12.2020

Bachelor of Science - Business Analytics And Information Systems

University of South Florida

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Zane Bellamy