ZANE PRUETT
Cypress,TX
Summary
Sales & Customer Service Professional bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Hardworking employee enthusiastic about learning the Automotive Service Advisor field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Senior Sales Associate
Houston-H Inc. (purchased John Eagle Honda)
01.2020 - 02.2023
- Delivered tailored customer service experiences by actively greeting dealership guests and skillfully assisting them in identifying the vehicle that meets their specific needs and financial considerations, improving customer satisfaction rates
- Established and maintained strong relationships with new and existing customers through consistent contact and follow-up, leveraging multiple communication channels such as in-person meetings, phone calls, and emails
- Developed proficiency in a computerized Contact Management System, utilizing its features to systematically plan and coordinate daily sales activities, resulting in a significant increase in productivity
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Engaged in regular product knowledge training, ensuring up-to-date information that led to more informed customer interactions and an increase in sales performance
- Trained, coached, and mentored new sales associates for maximum performance.
Sales Associate
John Eagle Honda of Houston
01.2014 - 01.2020
- Played a pivotal role in expediting sales by proficiently appraising trade-ins, handling financial paperwork, and preparing contracts for final approval, contributing to an improved sales process that boosted deal closure rates
- Executed innovative marketing strategies that successfully showcased the full car inventory, driving an increase in sales and significantly enhancing brand exposure
- Demonstrated exceptional negotiation skills, effectively upselling warranties, products, and services, and successfully closing sales by overcoming objections
- Led comprehensive sales presentations, showcasing vehicle highlights, contrasting with competitive models, and demonstrating vehicle operations, driving an increase in customer conversions and improved customer satisfaction.
Real Estate Agent
Keller Williams Professionals
01.2010 - 01.2014
- Assisted clients in navigating the complexities of residential property transactions, including inspections, appraisals, loan qualifications, and offer updates, contributing to a boost and successful deals and improved client feedback
- Engaged in strategic lead generation activities, including social media marketing initiatives, local advertising campaigns, and telephonic outreach, resulting in an increase in clientele and expanded market reach
- Proactively participated in ongoing training to keep up-to-date with dynamic real estate laws, shifts in supply and demand, and to enhance computer communication and negotiation skills, improving deal closure rates
- Coordinated appointments to show marketed properties ranging in price from $300K - $550K and remained up-to-date on mortgage rates and related real estate news to provide valid, usable information to clients
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations; maintained connections with clients to encourage repeat business and referrals.
Education
High School Diploma -
Western High School
Las Vegas, NV06.1982
Skills
- Ability to work under pressure
- Self Motivated
- Proficient with CRM
- Goal-Oriented
- Lead Generation
- Teamwork and Collaboration
- Mentoring and Training
- Product Knowledge
- Consultative Sales Techniques
- Verbal and Written Communication
- Negotiation
- Relationship Building
Websites
Recognitions Awards
Achieved the prestigious recognition of Top Salesman of the Month, surpassing 30 talented peers and demonstrating exceptional sales performance and effectiveness
Technical Competencies
Basic computer skills working with contact mgmt systems and database tracking for follow up and record keeping.
Specialized Military Training
- Army Cable Communications Course
- Graves Registration - Desert Storm
Hobbies & Activities
I love watching sports, and gatherings with friends. I volunteer with my church parking lot team, also in support of my son's high school band as a member of the parent Pit Crew.
Timeline
Senior Sales Associate
Houston-H Inc. (purchased John Eagle Honda)
01.2020 - 02.2023
Sales Associate
John Eagle Honda of Houston
01.2014 - 01.2020
Real Estate Agent
Keller Williams Professionals
01.2010 - 01.2014
High School Diploma -
Western High School
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