Zane Watson
Forney,Tx
Summary
Versatile and results-driven, I excel in fire alarm installation and customer service, as demonstrated during my tenure at WW Fire & Security. I am currently working through Siemens Fire Alarm Program Training as well as Mircom. I aspire to further broaden my skills by learning access control programs, such as Continental. I have experience working on Silent Knight programs during service calls and installation work. My expertise in professional communication has significantly contributed to project success and customer satisfaction. Skilled in reading blueprints and teamwork, I consistently achieve and surpass goals through adaptability and a commitment to continuous improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fire Alarm Technician
WW Fire & Security
01.2021 - Current
- Fully installed fire alarms and various security devices.
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Responded to maintenance calls and troubleshot devices.
- Coordinated with other contractors on large-scale projects to ensure seamless installation and integration of fire alarm systems into existing structures.
- Supported project managers in scheduling tasks, ordering materials, coordinating with subcontractors, assisting in successful project completion.
- Assisted sales teams in developing accurate cost estimates for potential projects based on site assessments and client needs.
- Collaborated with local fire departments to conduct regular testing of emergency communication systems, ensuring a prompt response during emergencies.
- Contributed to a safe working environment by following established safety protocols during every task.
- Read and understood product manuals and blueprints.
Commercial Framing and Drywall Mechanic
Baker Triangle
01.2019 - 12.2020
- Installed drywall for residential and commercial projects with consistent attention to quality and safety.
- Promoted use of proper PPE and safety equipment to safeguard teams and equipment.
- Read jobsite schematics and blueprints for proper installation of framing and drywall.
- Jobsite management and safety skills.
Lumber Sales Associate
The Home Depot Inc
08.2016 - 08.2018
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
- Utilized strong communication skills to effectively explain complex product specifications to both novice and experienced customers.
Education
Engineering Technologies
DeVry University
4225 Naperville Rd, Lisle, IL 6053206-2024
Skills
- System troubleshooting
- Fire alarm installation
- Access control systems
- Low-voltage systems
- Blueprint reading
- Equipment testing
- Fire alarm inspection
- Customer service
- Teamwork and collaboration
- Time management
- Adaptability and flexibility
- Continuous improvement
- Professional communication
Certification
Engineering Technology
Timeline
Fire Alarm Technician
WW Fire & Security
01.2021 - Current
Commercial Framing and Drywall Mechanic
Baker Triangle
01.2019 - 12.2020
Lumber Sales Associate
The Home Depot Inc
08.2016 - 08.2018
Engineering Technologies
DeVry University
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