Zanejoseph John-Baptiste
Anchorage,Alaska
Summary
Results-driven professional with leadership experience fostering productive teams. Communicates effectively and manages sensitive information, producing accurate reports and delivering comprehensive care. Strong data and time management skills, complemented by a solid foundation in computer software and a commitment to continuous learning.
Overview
5
5
years of professional experience
Work History
Lead Guest Services Staff
Catholic Social Services
Anchorage, AK
08.2024 - 08.2026
- Delivered exceptional customer service by promptly resolving complaints and inquiries, enhancing guest satisfaction.
- Conducted regular room inspections to ensure adherence to quality standards, contributing to overall guest experience.
- Maintained confidentiality of sensitive information while ensuring compliance with organizational standards.
- Processed large volumes of data with high accuracy.
- Scanned documents and saved in database to keep records of essential organizational information.
- Created documents and files in order to organize, display, and discuss relevant trends and correlations.
Asset Protection Associate
Walmart
Anchorage, AK
07.2023 - 04.2024
- Conducted regular audits of inventory to ensure accuracy and availability.
- Performed regular patrols around the store premises using surveillance equipment such as radios and cell phones.
- Observed sales floor and point-of-sale area to identify theft activities or fraudulent internal or external theft.
- Trained new staff on safety protocols and security measures to protect assets of company.
- Facilitated communication between customers, employees, security personnel, and law enforcement to enhance security response.
Handyman
Repairs As Needed
Anchorage, AK
09.2022 - 07.2023
- Collaborated with manager to support key business operations.
- Maintained organization and inventory of supplies to ensure team productivity.
- Assisted experienced employees to gain practical knowledge in electrical, plumbing, and carpentry skills. to learn electrical, plumbing, and carpentry skills.
- Investigated and diagnosed mechanical and electrical system and equipment issues.
- Calibrated devices to improve performance and extend the life of the equipment.
Sales Associate
Party City
Anchorage, AK
08.2021 - 05.2022
Education
High School -
Bettye Davis East Anchorage High School
AK05-2022
Skills
- Safety procedures
- Guest assistance
- Problem resolution
- Project organization
- Data security
- Team management
- Database management
- Computer equipment
Timeline
Lead Guest Services Staff
Catholic Social Services
08.2024 - 08.2026
Asset Protection Associate
Walmart
07.2023 - 04.2024
Handyman
Repairs As Needed
09.2022 - 07.2023
Sales Associate
Party City
08.2021 - 05.2022
High School -
Bettye Davis East Anchorage High School