Professional with 10 years of experience in management and customer service seeking a position as Staff Assistant in Chicago Airport. Possesses excellent leadership and management skills.
Overview
11
11
years of professional experience
Work History
Office Manager
Czajko Express Inc
Lake In The Hills, USA
02.2020 - 09.2024
Supervised staff members, organized schedules and delegated tasks
Provided administrative support to management team including preparing reports and presentations
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
Medical Scribe
Doctor Schoeneich's Medical Office
01.2017 - 01.2020
Managed the front desk operations, including greeting guests and visitors in a professional manner
Developed and maintained customer service standards for reception staff
Scheduled appointments for customers according to their needs
Customer Service
USA Vein Clinics
Northbrook, USA
01.2014 - 10.2014
Schedule, reschedule, and verify appointments
Answer phones and provide answers to questions
Transfer calls or take messages for administrators
Resolved customer complaints regarding services or products in a professional manner
Education
Associate in Applied Science -
Harper College
Palatine, IL
Skills
Excellent leadership and management skills
Strong time-management and multi-tasking skills
Proficient in communicative skills
Familiar with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint