Summary
Overview
Work History
Education
Skills
Timeline
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Zaneta Czajkowski

Lake in the Hills,IL

Summary

Professional with 10 years of experience in management and customer service seeking a position as Staff Assistant in Chicago Airport. Possesses excellent leadership and management skills.

Overview

11
11
years of professional experience

Work History

Office Manager

Czajko Express Inc
Lake In The Hills, USA
02.2020 - 09.2024
  • Supervised staff members, organized schedules and delegated tasks
  • Provided administrative support to management team including preparing reports and presentations
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients

Medical Scribe

Doctor Schoeneich's Medical Office
01.2017 - 01.2020
  • Managed the front desk operations, including greeting guests and visitors in a professional manner
  • Developed and maintained customer service standards for reception staff
  • Scheduled appointments for customers according to their needs

Customer Service

USA Vein Clinics
Northbrook, USA
01.2014 - 10.2014
  • Schedule, reschedule, and verify appointments
  • Answer phones and provide answers to questions
  • Transfer calls or take messages for administrators
  • Resolved customer complaints regarding services or products in a professional manner

Education

Associate in Applied Science -

Harper College
Palatine, IL

Skills

  • Excellent leadership and management skills
  • Strong time-management and multi-tasking skills
  • Proficient in communicative skills
  • Familiar with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
  • Decision-Making
  • High standard of customer service

Timeline

Office Manager

Czajko Express Inc
02.2020 - 09.2024

Medical Scribe

Doctor Schoeneich's Medical Office
01.2017 - 01.2020

Customer Service

USA Vein Clinics
01.2014 - 10.2014

Associate in Applied Science -

Harper College
Zaneta Czajkowski