Zaneya Walker
Milwaukee
Summary
Operations-focused professional with 3+ years of experience supporting corporate, administrative, and customer-facing functions in high-volume environments. Demonstrated ability to execute workflows efficiently, maintain data accuracy, and support financial and operational processes.
Proficient in Microsoft Excel, Word, and Outlook, with hands-on experience in spreadsheet management, reporting, and basic financial accounting. Known for strong attention to detail, problem-solving, and the ability to meet performance metrics under tight deadlines.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate (Corporate Operations)
Amazon
11.2025 - 03.2026
- Support large-scale fulfillment operations by executing high-volume order processing with accuracy and efficiency
- Consistently meet and exceed productivity and quality performance metrics
- Utilize warehouse systems and scanning technology to track inventory and ensure order accuracy
- Collaborate with team members and leadership to improve workflow efficiency
- Identify and resolve discrepancies to maintain customer satisfaction
Front Desk Agent & Night Auditor
Homewood Suites by Hilton Hotel
03.2024 - 11.2025
- Processed guest payments, billing, and financial transactions with a high level of accuracy
- Used Microsoft Word, Excel, and Outlook for documentation, reporting, and communication
- Maintained organized financial and guest records while supporting daily administrative operations
- Delivered excellent customer service while handling reservations and resolving guest concerns
Front Desk Agent & Night Auditor
Fairfield Inn & Suites by Marriott
08.2024 - 02.2025
- Reconciled daily financial transactions and prepared detailed audit reports using internal systems and spreadsheets
- Performed financial accounting tasks, ensuring accuracy and compliance with company standards
- Utilized Microsoft Excel and Outlook to track reports and communicate operational updates
- Managed overnight operations independently while maintaining accuracy in financial records
Administrative Assistant
Hillside Housing Authority
06.2023 - 03.2024
- Managed administrative operations including scheduling, filing, and data entry using Excel spreadsheets and Microsoft Office tools
- Assisted with financial accounting tasks, recordkeeping, and document organization
- Maintained and updated spreadsheets to track data, reports, and community program information
- Utilized Outlook for professional communication and coordination across departments
- Supported event planning and community outreach initiatives
Education
BBA - Business Administration And Management
University of Wisconsin, Milwaukee
Milwaukee, WI12-2026
Skills
- Data Entry, Reporting & Spreadsheet Management (Excel)
- Corporate Operations & Workflow Support
- Microsoft Office Suite (Excel, Word, Outlook)
- Financial Accounting & Transaction Reconciliation
- Logistics & Order Fulfillment Optimization
- Customer Experience & Client Relations
- Time Management in High-Volume Environments
- Cross-Functional Team Collaboration
- Multilingual Communication (French, Spanish, Japanese)
Timeline
Fulfillment Associate (Corporate Operations)
Amazon
11.2025 - 03.2026
Front Desk Agent & Night Auditor
Fairfield Inn & Suites by Marriott
08.2024 - 02.2025
Front Desk Agent & Night Auditor
Homewood Suites by Hilton Hotel
03.2024 - 11.2025
Administrative Assistant
Hillside Housing Authority
06.2023 - 03.2024
BBA - Business Administration And Management
University of Wisconsin, Milwaukee