Zan M Diarra
Indianapolis,IN
Summary
Highly motivated and results-driven professional with extensive experience in warehouse operations and customer service. Demonstrated success in improving inventory management, optimizing supply chain operations, and ensuring accurate order fulfillment in fast-paced environments. Skilled in handling stock and shipments, maintaining organizational efficiency, and building strong customer relationships. Swiftly resolves issues and delivers exceptional service that drives customer loyalty and satisfaction. Adept at multitasking, troubleshooting, and maintaining high levels of communication across teams. Collaborative and solutions-focused mindset, strong work ethic, and commitment to achieving operational excellence and exceeding customer expectations.
Overview
6
6
years of professional experience
Work History
Warehouse clerk
CorTech Kraft Inc
07.2022 - 10.2024
- Kept warehouse up to safety and health regulations at all times.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Improved efficiency with quick and accurate loading of boxes.
- Checked packages and merchandise for damage.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Crew Member-Cashier
McDonald’s
01.2021 - 06.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Student Volunteer
Cornerstone
01.2019 - 01.2021
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Welcomed customers and responded promptly to customer needs.
Education
High School Diploma -
Adult School
Indianapolis, IN02.2025
Skills
- Team collaboration
- Loading and unloading Pallets
- Heavy lifting
- Workplace cleanliness
- Customer service
- Problem resolution
- Excellent communication
- Multitasking
- Active listening
- Bilingual: English & French
- Friendly, positive attitude
- Quick Learning & Adaptability
Professional Qualities
- Excellent manual skills
- Fast learner
- Good ability to work in a team
- Respect deadlines
- Ability to use various useful tools
Social Involvement
Monitor assistant, 2024, Winter camp, Montreal, QC
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Warehouse clerk
CorTech Kraft Inc
07.2022 - 10.2024
Crew Member-Cashier
McDonald’s
01.2021 - 06.2022
Student Volunteer
Cornerstone
01.2019 - 01.2021
High School Diploma -
Adult School
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