Zanna Adams

Delivered professional front-desk and administrative support by greeting and assisting visitors to ensure a positive first impression. Monitored phones, reception areas, and shared inboxes to provide prompt responses to inquiries while tracking and routing service requests to HR personnel for timely resolution. Provided clear information on HR services, policies, and procedures, and maintained accurate records of customer interactions for reference. Coordinated scheduling of meetings, managed conference room logistics, and supported collaboration across teams. Additionally, handled mail processing, managed supply inventory, and utilized internal tracking tools to log and monitor service requests efficiently.

Proactive and detail-oriented professional with experience in project coordination and administrative support. Contributed to process improvements to enhance efficiency and productivity while collaborating with senior leadership on strategic planning initiatives. Managed project databases, including budgeting, resources, and deliverables, and served as a key point of contact for order management, testing, and reporting. Led project planning efforts, established timelines, and ensured deadlines were met. Provided guidance to team members, assisted with employee onboarding, and handled front desk operations, including call management and visitor engagement.

Highly organized administrative professional with expertise in office management and executive support. Skilled in handling phone and email correspondence, responding to inquiries, and maintaining professional communication. Experienced in scheduling and coordinating meetings, managing invoices and reports, and overseeing appointment calendars to enhance productivity. Proficient in record-keeping, file management, and updating reports to support project coordination. Led efforts to improve office automation and efficiency by streamlining administrative processes. Managed the director’s calendar, prepared meeting materials, and provided comprehensive support to ensure seamless operations.

Experienced administrative professional skilled in managing communication, scheduling, and office operations. Provided effective business correspondence via phone and email while maintaining cooperative working relationships. Scheduled and coordinated meetings, appointments, and events for management staff. Handled sensitive inquiries, maintained accurate records, and organized files for efficient office management. Created and managed spreadsheets in Microsoft Excel for reporting and budget tracking. Gathered customer feedback to support process improvements and ensured confidentiality in handling personal and financial information.