Zanterria Peace
Chesapeake,VA
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 2 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
9
9
years of professional experience
Work History
Patient Care Technician
Sentara Norfolk General Hospital
12.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
Payroll Specialist
ADP
10.2020 - 03.2022
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Server
Olive Garden
11.2014 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Nursing
Norfolk State University
Norfolk, VA12.2025
High School Diploma -
Oscar F. Smith High School
Chesapeake, VA06.2012
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- ADL support
- Feeding Assistance
- Patient Services
Timeline
Patient Care Technician
Sentara Norfolk General Hospital
12.2022 - Current
Payroll Specialist
ADP
10.2020 - 03.2022
Server
Olive Garden
11.2014 - 06.2020
Bachelor of Science - Nursing
Norfolk State University
High School Diploma -
Oscar F. Smith High School
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