ZaNya Logan
Dallas,TX
Summary
Dynamic professional with a strong background in customer service excellence. Proven ability to enhance workflow efficiency while maintaining high standards of operational integrity. Committed to delivering innovative solutions and fostering a positive work environment. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
6
6
years of professional experience
Work History
Process Guide
Amazon
Dallas, TX
09.2024 - Current
- Collaborated with team members to optimize workflow efficiency and enhance process adherence.
- Assisted in training new hires on operational procedures and compliance standards.
- Monitored inventory levels and coordinated restocking efforts to maintain supply chain continuity.
- Supported quality control initiatives by conducting regular inspections of processes and outputs.
- Analyzed performance metrics to drive strategic decisions aimed at improving overall process effectiveness.
Server
Bombshells Restaurant And Bar
Arlington,TX
07.2023 - 09.2024
- Delivered exceptional customer service in high-volume dining environment.
- Managed food and beverage orders efficiently to ensure timely delivery.
- Collaborated with kitchen staff to maintain menu accuracy and presentation standards.
- Assisted in training new team members on operational procedures and service techniques.
Cashier
Walmart
Seagoville, TX
08.2022 - 06.2023
- Trained new cashiers on register operations and customer interaction protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
Academy Sports Outdoors
Greenville,TX
05.2020 - 08.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout areas to ensure operational efficiency.
- Handled cash and credit transactions, ensuring accuracy in financial reporting.
- Provided exceptional customer service by addressing concerns and resolving issues promptly.
Education
High School Diploma -
Skyline High School
Dallas, TXSkills
- Coaching and mentoring
- Innovation and creativity
- Work ethic and integrity
- Customer service excellence
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
Timeline
Process Guide
Amazon
09.2024 - Current
Server
Bombshells Restaurant And Bar
07.2023 - 09.2024
Cashier
Walmart
08.2022 - 06.2023
Cashier
Academy Sports Outdoors
05.2020 - 08.2022
High School Diploma -
Skyline High School