Za'Nya McKenzie
Kettering
Summary
Caring home health aide dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. It has always been a thing og mine to help people out physically and mentally.
Overview
5
5
years of professional experience
Work History
Home Health Aide
Arcadia Home Care & Staffing Dayton OH
03.2023 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Provided mobility assistance such as walking and regular exercising
- Assisted disabled clients to support independence and well-being
- Completed entries in log books, journals, and care plans to accurately document and report patient progress
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
- Transported clients for medical and personal outings
- Provided transportation and appointments management
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Machine Operator
Calcean
04.2022 - 12.2022
- Operated machining equipment safely with team of operators
- Operated multiple machines simultaneously to meet production requirements
- Followed detailed instructions to operate machines with accuracy and produce quality products
- Complied with company and OSHA safety rules and regulations.
Cashier/Stocker Associate
Family Dollar
09.2021 - 04.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Answered questions about store policies and addressed customer concerns
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Worked closely with shift manager to solve problems and handle customer concerns.
Direct Care Attendant
Shepherds Heart
08.2020 - 10.2020
- Maintained clean, safe, and well-organized patient environment
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness
- Monitored clients to assess and report physical and behavioral changes to supervisors
- Assisted disabled clients to support independence and well-being
- Administered medication as directed by physician
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning
- Monitored progress and documented patient health status changes to keep care team updated
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Transported clients to medical and dental appointments to provide support.
Waitress/Hostess
Ruby Tuesday
08.2019 - 11.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Kept server areas clean and stocked to increase efficiency while working tables
- Used cash registers and credit card machines to cash out customers
- Greeted new customers, discussed specials, and took drink orders
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Cashier/Stocker
Bargain Tree
02.2019 - 04.2019
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Restocked and organized merchandise in front lanes
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Etowah High School
Attalla, ALDegree - undefined
Jacksonville State University
Jacksonville, ALMedical Assisting/Phlebotomist
American National University
Lexington, KY01.2024
Skills
- Customer Transactions
- Cleaning and Sanitizing
- Complaint Resolution
- Cooperative Attitude
- Product Scanning
- Pricing and Markdowns
- Inventory Stocking
- Cash Register Operations
- Problem Solving
- Customer Relations
- Cash Handling
Timeline
Home Health Aide
Arcadia Home Care & Staffing Dayton OH
03.2023 - Current
Machine Operator
Calcean
04.2022 - 12.2022
Cashier/Stocker Associate
Family Dollar
09.2021 - 04.2022
Direct Care Attendant
Shepherds Heart
08.2020 - 10.2020
Waitress/Hostess
Ruby Tuesday
08.2019 - 11.2019
Cashier/Stocker
Bargain Tree
02.2019 - 04.2019
High School Diploma -
Etowah High School
Degree - undefined
Jacksonville State University
Medical Assisting/Phlebotomist
American National University
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