ZA'NYA MCKENZIE
Gadsden,AL
Summary
Dynamic phlebotomist with extensive experience at Kettering Health Dayton, skilled in venipuncture and patient advocacy. Proven ability to enhance patient comfort and safety while ensuring accurate specimen labeling. Committed to maintaining high sanitation standards and fostering positive patient interactions, contributing to improved healthcare outcomes. I have also been vaccinated for Covid-19.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
Kettering Health Dayton
Dayton, Ohio
09.2024 - 03.2026
- Collected blood samples following established protocols and safety standards.
- Performed venipuncture and other blood collection procedures according to established standards.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Followed infection control guidelines to ensure a safe environment for patients.
- Prepared specimens for laboratory analysis and ensured proper labeling.
- Assisted patients during procedures, ensuring comfort and clarity in instructions to alleviate anxiety.
- Educated patients on post-procedure care, addressing questions to enhance understanding and compliance.
Medical Assistant/ Phlebotomist
Spring Creek Fertility
Centerville, OH
01.2024 - 09.2024
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with routine procedures and diagnostic tests, improving workflow and patient throughput.
- Collected blood samples following established protocols and safety standards.
- Addressed patient concerns and answered questions to ensure safety and comfort during examinations.
- Maintained cleanliness of work areas and sterilized equipment regularly.
- Documented patient information accurately in electronic health records systems.
- Managed inventory levels, ordered supplies, and organized storage areas to maintain smooth office operations.
Home Health Aide
Arcadia Home Care & Staffing
Dayton, OH
03.2023 - 03.2024
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Supported clients in home care management by monitoring health status and ensuring effective care delivery.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Coordinated transportation and scheduled appointments for clients, facilitating access to necessary medical and personal services.
Lead Machine Operator
Calcean
Gadsden, AL
04.2022 - 12.2022
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated machining equipment safely, ensuring team adherence to safety protocols.
- Ensured compliance with company and OSHA safety rules and regulations, maintaining a safe work environment.
Cashier/Stocker Associate
Family Dollar
09.2021 - 04.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Assisted customers with purchases, item location, and enrollment in reward programs to improve shopping experience.
- Enhanced customer loyalty and increased sales through friendly service and knowledgeable assistance.
- Restocked and organized merchandise in front lanes to enhance product visibility.
- Adapted schedule and volunteered for extra shifts to support business operations and meet customer demand.
- Answered customer inquiries regarding store policies to provide clarity.
- Worked closely with shift manager to solve problems and handle customer concerns.
Direct Care Attendant
Shepherds Heart
08.2020 - 10.2020
- Assisted clients with daily living needs, fostering self-esteem and promoting overall wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored client behaviors and physical conditions, reporting changes to supervisors for timely intervention.
- Administered medication according to physician instructions.
- Maintained clean, safe, and well-organized patient environment.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Monitored progress and documented patient health status changes to keep care team updated.
Waitress/Hostess
Ruby Tuesday
08.2019 - 11.2019
- Greeted new customers, discussed specials, and took drink orders.
- Conducted timely table check-ins to assess food and beverage needs, enhancing customer satisfaction.
- Maintained composure when addressing difficult customers or managing busy shifts to ensure positive dining experiences.
- Ensured cleanliness and stock of server areas to support seamless service during peak hours.
- Used cash registers and credit card machines to cash out customers.
Cashier/Stocker
Bargain Tree
02.2019 - 04.2019
- Operated cash register for cash, check, and credit card transactions with high accuracy to maintain financial integrity.
- Counted cash drawers at shift start and end to ensure financial accuracy.
- Restocked merchandise in front lanes to ensure product availability and improve customer satisfaction.
- Stocked, tagged, and displayed merchandise.
- Greeted customers entering store and addressed their needs to enhance shopping experience.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate Of Health Science - Medical Assisting/Phlebotomist
American National University
Lexington, KY03-2024
High School Diploma -
Etowah High School
Attalla, AL05-2019
Some College (No Degree) -
Jacksonville State University
Jacksonville, ALSkills
- Phlebotomy
- Venipuncture
- Butterfly needle technique
- Blood culture collection
- Specimen labeling
- Sanitation practices
- Medical documentation
- Patient confidentiality
- Patient Interaction
- Customer Relations
- Patient Advocacy
- Problem Solving
- Cash Handling
Certification
Basic Life Support
Timeline
Phlebotomist
Kettering Health Dayton
09.2024 - 03.2026
Medical Assistant/ Phlebotomist
Spring Creek Fertility
01.2024 - 09.2024
Home Health Aide
Arcadia Home Care & Staffing
03.2023 - 03.2024
Lead Machine Operator
Calcean
04.2022 - 12.2022
Cashier/Stocker Associate
Family Dollar
09.2021 - 04.2022
Direct Care Attendant
Shepherds Heart
08.2020 - 10.2020
Waitress/Hostess
Ruby Tuesday
08.2019 - 11.2019
Cashier/Stocker
Bargain Tree
02.2019 - 04.2019
Associate Of Health Science - Medical Assisting/Phlebotomist
American National University
High School Diploma -
Etowah High School
Some College (No Degree) -
Jacksonville State University