Zanya Wright
Washington,DC
Summary
At MedStar Georgetown University Hospital, I excelled as a Dispatcher, adeptly managing service coordination and enhancing team collaboration. My proficiency in software and exceptional problem-solving skills led to a significant improvement in workflow prioritization, ensuring efficient dispatching and routing, while maintaining high levels of driver communication and record-keeping accuracy.
Overview
1
1
year of professional experience
Work History
Dispatcher
MedStar Georgetown University Hospital
Washington Dc, DC
11.2023 - 11.2024
-Receiving and answering calls pertaining to our EVS(housekeeping)department the department in which I work in
-8 hours on desktop assigning housekeepers different areas and rooms to clean
-Informing housekeepers where and when to bring beds to patients
Education
Theodore Roosevelt Highschool
Washington Dc07-2023
Skills
- Driver communication
- Closing tickets
- Routing orders
- Service coordination
- Adjusting routes
- Record keeping
- Multitasking and organization
- Problem-solving
- Team collaboration
- Dispatching field personnel
- [Software] proficiency
- Workflow prioritization
Timeline
Dispatcher
MedStar Georgetown University Hospital
11.2023 - 11.2024
Theodore Roosevelt Highschool
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