Zaofishan Khan
Elgin,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
HR Manager
IDC Technical Services
08.2016 - 12.2023
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
Corporate HR Executive
ETeam Inc
01.2015 - 08.2016
- Handling corporate recruitment for PAN India level for all the verticals)
- Recruitment and Selection
- Involved in full-cycle recruiting and staffing management
- Identify and shortlisted profiles from the different job portals.
- Screening/Interviewing candidates and analysis of qualification and skills.
- Analysis of resume and categorization under proper head based upon predefined parameter.
- Negotiating salary with prospective consultants
- following up on candidate status & discussing offers to be made.
- Plan, Organize and monitor Induction Program of all new joinees.
- Developed strong relationships with external recruiters, expanding the candidate pool for key roles within the organization.
- Increased employee engagement through the development of various training and development programs.
- Reduced turnover rates by creating a comprehensive onboarding program for new hires.
- Led the successful integration of HR systems following a merger or acquisition, minimizing disruption to employees and operations.
- Managed company-wide performance evaluations, ensuring timely feedback and appropriate action plans for improvement.
Senior Executive
EXL Service
12.2012 - 09.2014
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
Human Resources Executive
Era Landmark Limited
05.2010 - 06.2011
- Introduced flexible work arrangements that improved productivity while supporting employee work-life balance.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Directed hiring and onboarding programs for new employees.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Education
MBA - International Business And Human Resources
Madurai Kamraj University Chennai
2009
Skills
- HR policies and procedures
- New Employee Orientation
- HR processes
- Retention Strategies
- Employee Relations
- Background Checks
- Onboarding and Orientation
- Performance Management
- Organizational Development
- Training programs
- Employee Retention
- Recruitment Strategies
- Talent Acquisition
Timeline
HR Manager
IDC Technical Services
08.2016 - 12.2023
Corporate HR Executive
ETeam Inc
01.2015 - 08.2016
Senior Executive
EXL Service
12.2012 - 09.2014
Human Resources Executive
Era Landmark Limited
05.2010 - 06.2011
MBA - International Business And Human Resources
Madurai Kamraj University Chennai
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