Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zara Sherwani

Buda,Texas

Summary

Responsible and friendly professional makes customers feel welcome, listens to needs, and promotes merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing, and general housekeeping of store areas. Focused, hardworking, and punctual with excellent interpersonal and organizational skills. Passion for enhancing customers' beauty and confidence. Utilizes active listening to uncover customer desires and provides suitable solutions. Adept communicator and problem solver.

Overview

1
1
year of professional experience

Work History

Crew Team Member

AMC Theatres
Austin, Texas
09.2022 - 04.2023
  • Answered customer questions regarding product features, pricing, availability.
  • Contributed to a productive work environment by collaborating with fellow crew members for efficient task completion.
  • Cultivated a positive brand image by conversing amicably with customers and efficiently processing their orders.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Ensured store cleanliness through regular sweeping, mopping, and dusting of surfaces.
  • Performed store opening and closing procedures as directed by management team.
  • Operated cash register accurately and efficiently.
  • Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
  • Organized and restocked supplies to support operations and team productivity.
  • Drove team success by quickly completing assigned tasks.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.

Education

High School Diploma -

Moe & Gene Johnson High School
Buda, TX
05-2024

Bachelor of Science - Pre-Medicine

Austin Community College
Austin, TX

Skills

  • Customer Engagement
  • Customer Service
  • Creativity and Innovation
  • Store Opening and Closing
  • Clear Communication
  • Workplace Efficiency
  • Positive Company Representation
  • Teamwork and Collaboration
  • Inventory Control
  • Products Knowledge
  • Sales proficiency
  • Organization and Multitasking
  • Flexibility and Adaptability
  • Retail experience

Languages

English
Native/ Bilingual
Urdu
Full Professional
Spanish
Limited
Arabic
Limited

Timeline

Crew Team Member

AMC Theatres
09.2022 - 04.2023

High School Diploma -

Moe & Gene Johnson High School

Bachelor of Science - Pre-Medicine

Austin Community College
Zara Sherwani