Carmen Calderon
Sparta
Summary
Experienced food and beverage server with a strong background in waiting tables. Skilled in customer service and team management, seeking a challenging role in an establishment that values quality and excellence in service. Excellent communication and problem-solving skills. Efficient and committed to maintaining high standards of food safety and sanitation. Proficient in inventory management and stock control. Able to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Doubletree By Hilton
09.2022 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Ice Cream Attendant
New York Ice Cream Truck
01.2019 - 09.2023
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Operated cash register, taking payments and issuing customer receipts.
- Monitored amounts of each ice cream flavor and replaced when depleted.
Event Server
Green Point Golf Course
10.2019 - 05.2022
- Presented food and beverages on buffet tables and drink stations in line with the formality and specifications of each event.
- Answered customers' questions, recommended items, and recorded order information.
- Supported team members during high-pressure situations by anticipating needs and offering assistance as needed, resulting in smoother event operations overall.
- Arranged linens and table settings according to seating plan and event theme.
- Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
- Contributed to successful events through proactive problem-solving and attentive customer service, earning recognition from clients and supervisors alike.
- Set up banquet tables and chairs based on event requirements.
Education
Associate of Science - Defense Language Institute
Air Force Institute of Technology
Dayton, OH06.2003
Bachelor of Science - Logistics Management
Science And Art Military
Venezuela01.1989
Skills
- Order Taking
- Cleanliness
- Service Quality
- Table Setting
- Food safety awareness
- Cash Handling
- Menu Memorization
- Service prioritization
- Food safety understanding
Certification
Serv Safe Course 2024
Timeline
Restaurant Waiter
Doubletree By Hilton
09.2022 - 07.2024
Event Server
Green Point Golf Course
10.2019 - 05.2022
Ice Cream Attendant
New York Ice Cream Truck
01.2019 - 09.2023
Associate of Science - Defense Language Institute
Air Force Institute of Technology
Bachelor of Science - Logistics Management
Science And Art Military
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