Hi, I’m
Zaria Boykin
Coral Springs,FL
Summary
Skilled at patient relations, well-trained and motivated to exceed expectations. Proven to bring results and work in fast-paced environments. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
years of professional experience
1
Certification
Work History
IMPACT Therapy
Scheduling Coordinator
02.2023 - 07.2023
Job overview
- Maintain and update scheduled appointments (cancellations, no-shows, etc.) on the master schedule and Therapy system
- Manage daily scheduling conflicts to reduce operational backlogs and support full shift coverage.
- Created and scheduled engaging content to social media platforms using Canva.
- Contact parents regarding scheduling changes
- Post payments received for Therapy, Academy, and Preschool
- Process payments in QuickBooks deposits
- Call all evaluations scheduled for the following day.
Daly & Barber Law Firm
Pre Litigation
02.2021 - 08.2021
Job overview
- Generated and mailed demand letters for current clients and insurance companies
- Audit overdue demand responses
- Worked and traveled with an off-sight team to gather patient documents
- Completed data entry of legal documents into electronic filing systems.
VirtuOx
Billing & Data Analyst
06.2020 - 08.2020
Job overview
- Process, audit, and billed insurance claims and patients' invoices
- Resolve scheduling and billing errors
- Follow-up with insurance companies regarding denials and payments
- Determined proper codes for medical records and patient services.
JAE Restaurant Group
Data Analyst
06.2019 - 01.2020
Job overview
- Gathered and organized annual personal property and real estate tax bills for over 200 stores and restaurants
- Abstract the clause and payments information into visual lease software
- Provided administrative support for account payable team and communicative to customers, vendors, and other employees
- Analyzed data to identify root causes of problems and recommend corrective actions.
Education
Florida Agricultural and Mechanical UniversityTallahassee, FL
Bachelor's Degree from Health Science
Marjory Stoneman DouglasParkland, FL
High School Diploma
Skills
- Interpersonal skills
- Leadership and Change Management
- Management skills
- Problem-solving
- High-Volume Environments
- Customer Relationship Management
Certification
- Hyaluronic Fillers , RBP Academy - July 2013
- Nail Technician License - July 2020
Timeline
Scheduling Coordinator
IMPACT Therapy
02.2023 - 07.2023
Pre Litigation
Daly & Barber Law Firm
02.2021 - 08.2021
Billing & Data Analyst
VirtuOx
06.2020 - 08.2020
Data Analyst
JAE Restaurant Group
06.2019 - 01.2020
Florida Agricultural and Mechanical University
Bachelor's Degree from Health Science
Marjory Stoneman Douglas
High School Diploma
- Hyaluronic Fillers , RBP Academy - July 2013
- Nail Technician License - July 2020
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