Dedicated operations professional with over 5 years of experience in aviation, logistics, warehouse operations, customer service, and Level 3 Power Technician roles. Proven ability to lead teams, ensure regulatory compliance, manage hazardous materials, and maintain safe, efficient operations in fast-paced environments. Recognized for strong leadership, problem-solving, communication, and decision-making skills, with a track record of supporting operational excellence, employee development, and customer satisfaction.
• Maintained and repaired generators and power distribution equipment for major events and industrial projects.
• Coordinated maintenance schedules and inventory management.
• Trained junior technicians on equipment operation and safety procedures.
• Maintained compliance with safety regulations while managing multiple projects and deadlines.
• Managed shipping and receiving operations using RF scanners and warehouse management systems.
• Verified inventory accuracy and maintained shipment documentation.
• Delivered excellent customer service while working in a high-volume environment.
• Maintained inventory records and conducted cycle counts.
• Operated forklifts and RF scanning equipment.
• Assisted with order fulfillment and inventory control processes.
• Ensure compliance with IATA, FAA, and company dangerous goods regulations.
• Review, inspect, and approve hazardous materials shipments for air transport.
• Serve as a resource for agents and management regarding classification, packaging, labeling, and documentation requirements.
• Assist leadership with operational decision-making and issue resolution in a fast-paced airport environment.