Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zariah Varner

Houston

Summary

Claims Examiner with 3+ years of experience resolving first and third-party auto claims with precision and care. Proven expertise in liability assessments, coverage analysis, and negotiation. Skilled in customer communication, conflict resolution, and ensuring compliance with industry standards. Adept at working independently and collaboratively in high-pressure environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Commercial Claims Examiner

GEICO
Katy
08.2024 - Current
  • Resolve liability and complex coverage auto claims, ensuring timely and accurate communication with all involved parties
  • Conduct in-depth investigations into coverage issues and determine appropriate resolutions
  • Negotiate settlements with claimants, attorneys, and third parties
  • Provide exceptional customer service while adhering to regulatory and policy guidelines

Claims Examiner

GEICO
Katy
08.2021 - 08.2024
  • Managed complex first- and third-party auto claims with attention to detail and policy accuracy
  • Reviewed policy coverage, determined liability, and established appropriate reserves and settlements
  • Issued payment checks and documented claim progress in accordance with internal standards
  • Pursued continuous professional development to remain current on regulations and best practices

Internet and Voice Repair Technician

Charter Communications
Columbus
11.2020 - 11.2021
  • Delivered over-the-phone internet and voice repair services, ensuring customer satisfaction and quick issue resolution
  • Utilized automated diagnostic tools to reduce downtime and enhance troubleshooting efficiency
  • Identified and recommended process improvements to improve customer support and service delivery

Store Consultant

FedEx
Columbus
02.2019 - 11.2020
  • Managed production workflows and store operations from open to close
  • Assisted customers using consultative selling to meet printing and shipping needs
  • Analyzed store trends to optimize upselling and cross-selling opportunities

Education

Bachelor of Arts - New Media and Technology Communication

The Ohio State University
Columbus, OH
05.2021

Skills

  • Strong organizational and time-management skills
  • Exceptional communication and interpersonal abilities
  • Skilled in negotiation and conflict resolution
  • Detail-oriented with multitasking capabilities
  • Ability to speak professionally
  • Team player with the ability to work independently

Certification

Active Property & Casualty License (All License States)

Timeline

Commercial Claims Examiner

GEICO
08.2024 - Current

Claims Examiner

GEICO
08.2021 - 08.2024

Internet and Voice Repair Technician

Charter Communications
11.2020 - 11.2021

Store Consultant

FedEx
02.2019 - 11.2020

Bachelor of Arts - New Media and Technology Communication

The Ohio State University

Similar Profiles

CREATE PROFILE