Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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Zarin Tanisa

Duluth,GA

Summary

Results-oriented professional with extensive experience in customer service. Demonstrated expertise in improving user experience through meticulous attention to detail and effective problem-solving. Proficient in Adobe Creative Suite, creating engaging solutions that enhance customer satisfaction and loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Life and Health Insurance Agent

World System Builder Official
Duluth, GA
04.2025 - Current
  • Conducted training sessions to enhance product knowledge for sales team members.
  • Engaged with community groups at company-sponsored events to promote healthcare coverage.
  • Assisted members in optimizing plans by adding supplemental benefits to drive sales.

Style Team Member

Target
Johns Creek, GA
09.2023 - Current
  • Organized sales floor according to current trends and fashion regulations.
  • Assisted customers in selecting clothing and accessories that suited their style.
  • Tracked inventory levels and restocked shelves as needed to ensure availability.
  • Collaborated with team members to foster an inviting atmosphere for shoppers.
  • Ensured compliance with safety regulations by keeping workspace tidy and hazard-free.
  • Checked pricing accuracy on merchandise before displaying or processing sales.

Cashier and Customer Service Team Member

Kroger
Atlanta, GA
07.2022 - 08.2023
  • Processed payments efficiently, including cash, checks, credit cards, gift cards, and automatic debits.
  • Resolved customer complaints in alignment with company policy.
  • Ensured compliance with safety regulations throughout store environment.
  • Verified legal age of customers purchasing alcohol or tobacco products.
  • Promoted loyalty programs to enhance customer engagement and increase sales.

Customer Service Representative

Bed Bath & Beyond
Duluth, GA
09.2022 - 06.2023
  • Delivered exceptional customer service, enhancing overall customer satisfaction.
  • Provided accurate product and service information to customers.
  • Cultivated positive relationships with customers through engaging interactions.
  • Monitored orders from initiation to completion, ensuring timely delivery.

Education

Bachelor of Science - Software Engineering

Kennesaw State University
Kennesaw, GA
07-2025

High School Diploma -

Lakeside High School
Atlanta, GA
05-2020

Associate of Science - Engineering

Georgia State University
Atlanta, GA

Skills

  • Software development and programming languages
  • Problem solving
  • Customer service excellence
  • Detail orientation
  • User experience and interface design
  • Adobe Creative Suite proficiency
  • Wireframing and prototyping

Accomplishments

  • High School Diploma
  • Principal's Honor List Award
  • Dean's Honor Award
  • Dean's Honor at GSU Recognition
  • Dean's Honor at KSU Recognition
  • Excellence in Calculus II at High School Certificate
  • Excellence in Engineering Recognition at High School
  • State Nominee for Excellence in Arts

Languages

English
Full Professional
Bengali
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Full Professional

Certification

  • Life and Health Insurance License
  • Google Figma Basics Completion Certificate

Timeline

Life and Health Insurance Agent

World System Builder Official
04.2025 - Current

Style Team Member

Target
09.2023 - Current

Customer Service Representative

Bed Bath & Beyond
09.2022 - 06.2023

Cashier and Customer Service Team Member

Kroger
07.2022 - 08.2023

Bachelor of Science - Software Engineering

Kennesaw State University

High School Diploma -

Lakeside High School

Associate of Science - Engineering

Georgia State University

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