Zaris Odoms
Macon,GA
Summary
Seasoned Entrepreneur with a solid background in business management, operational planning and revenue generation. Hardworking, dedicated and resourceful leader with 2+ years in customer service. Ready to leverage experience and drive to pursue new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Entrepreneur
Tota-lee Mae Treats
01.2022 - Current
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Determined business plan, mission statement, and vision.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
Cashier Team Lead
Queens Pretzel Palace
05.2022 - 12.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
Education
Dual Enrollment -
Central Georgia Technical College
Macon, GAHigh School Diploma -
Northeast High School
Macon, GA05.2026
Skills
- Goal Setting
- Entrepreneurial personality
- Strategic Thinking
- Customer Relations
- Social Media Management
- Business Planning
- Customer Service
- Decision-Making
Certification
- First Aid/CPR Certified
Trumpet player
I am currently the section leader of the trumpets at my high school. As section leader, I display my leadership skills and my problem solving skills, ensuring that everyone is being respectful towards everyone.
Timeline
Cashier Team Lead
Queens Pretzel Palace
05.2022 - 12.2023
Entrepreneur
Tota-lee Mae Treats
01.2022 - Current
Dual Enrollment -
Central Georgia Technical College
High School Diploma -
Northeast High School
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