Zarrea Breedlove
Sacramento,CA
Summary
Experienced Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Developed excellent communication and problem solving abilities over the years as I worked as a team to reach personal and business goals.
Overview
3
3
years of professional experience
Work History
Lead Expeditor
Fixins Soul Kitchen
Sacramento, CA
11.2022 - Current
- Coordinated service for food runners and other kitchen staff.
- Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
- Resolved customer complaints promptly and professionally.
- Coordinated with front-of-house staff to ensure prompt delivery of meals.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Monitored food temperature during storage, preparation, and service.
Hostess
Fixins Soul Kitchen
Sacramento, CA
11.2021 - 11.2022
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided excellent customer service by addressing customer needs promptly.
- Resolved any customer complaints or issues quickly and professionally.
- Handled cash payments and reconciled daily transactions accurately.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Administrative Assistant
Butterkream Skin Care
Sacramento, CA
01.2021 - 11.2021
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Maintained an inventory of supplies ensuring stock levels were adequate at all times.
- Decorated soaps with custom designs according to customer specifications.
Education
Some College (No Degree) - Accounting And Business Management
Sacramento City College
Sacramento, CA05-2027
Skills
- Team Collaboration and Leadership
- Problem-Solving
- Great Communication
- Multitasking and Organization
- Attention to Detail
- Customer Service
- Adaptability
- Project Management
- Punctual
Timeline
Lead Expeditor
Fixins Soul Kitchen
11.2022 - Current
Hostess
Fixins Soul Kitchen
11.2021 - 11.2022
Administrative Assistant
Butterkream Skin Care
01.2021 - 11.2021
Some College (No Degree) - Accounting And Business Management
Sacramento City College
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