Zarria Greene
Redford,MI
Summary
Dynamic and reliable professional with a strong background in customer service at Smoothie King. Proven ability to enhance customer engagement and satisfaction through effective problem-solving and teamwork. Skilled in maintaining high sanitation standards while multitasking in fast-paced environments, ensuring consistent quality and a positive experience for all patrons.
Professional with strong background in customer service and food preparation, equipped to excel in fast-paced environment. Skilled in maintaining high standards of cleanliness and safety, while ensuring efficient and accurate order fulfillment. Known for reliability, adaptability, and effective teamwork, consistently contributing to collective goals and operational success. Enthusiastic about delivering exceptional service and achieving targeted results.
Overview
3
3
years of professional experience
Work History
Crew Team Member
Smoothie King
Livonia, MI
03.2024 - Current
- Prepared and blended smoothies following standard recipes to ensure product consistency.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in training new team members on operational procedures and equipment usage.
- Monitored inventory levels, restocking supplies as needed to prevent shortages during busy periods.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Crew Member
Crumbl Cookies
Livonia, MI
08.2022 - 08.2023
- Prepared and baked cookies according to standardized recipes, ensuring consistent quality and taste.
- Operated kitchen equipment safely and efficiently, maintaining a clean and organized workspace.
- Assisted in training new crew members on operational procedures and best practices.
- Delivered exceptional customer service by accurately taking orders and addressing inquiries promptly.
- Implemented sanitation protocols to uphold health and safety standards within the kitchen environment.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Associate of Science - Dental Hygiene
Wayne County Community College
Detroit, MIHigh School Diploma -
Farmington High School
FarmingtonSkills
- Multitasking and organization
- Customer service
- Attention to detail
- Customer engagement
- Problem-solving
- Teamwork and collaboration
- Performance improvement
- Cleaning and sanitation
- Telephone etiquette
- Positive attitude
- Reliability and punctuality
- Conflict resolution
Timeline
Crew Team Member
Smoothie King
03.2024 - Current
Crew Member
Crumbl Cookies
08.2022 - 08.2023
Associate of Science - Dental Hygiene
Wayne County Community College
High School Diploma -
Farmington High School