Zasharye Rivera Gonzalez
Jacksonville,FL
Summary
Driven Medical Assistant with proven adaptability and bilingual proficiency. Excelled in healthcare software, improving patient experience by efficiently managing appointments and prior authorizations. Demonstrated exceptional communication and teamwork, contributing to a streamlined patient flow and support system.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Ascension St. Vincent Endocrinology and Bariatrics
Jacksonville, FL
05.2022 - 11.2024
- Greet patients, and escort them to exam rooms.
- Obtain accurate vitals, and perform A1C.
- Download glucose devices.
- Answer phone calls, schedule appointments, and check active referrals.
- Administer medications, refill prescriptions, and obtain prior authorization.
Medical Assistant
Jacksonville Sleep Center
Jacksonville, FL
05.2017 - 05.2022
- Greet patients and escort them to exam rooms
- Prepare patient for provider
- Answer phone calls / schedule appointments
- Prescription refills and prior authorizations
- Download CPAP/BiPAP machine
- Discuss sleep study results
Front Desk
Monument 9A Imaging and Diagnostic Center
Jacksonville, FL
05.2015 - 05.2017
- Greet and check in patients.
- Schedule Appointments.
- Collect payments.
- Verify insurance, and obtain prior authorizations.
Education
Diploma/CCMA - Medical Assistant
Virginia College
Jacksonville, FL04.2015
High School Diploma -
Frank H. Peterson Academies of Technology
Jacksonville, FL06.2013
Skills
- Bilingual (Spanish/English)
- Detail-oriented
- Adaptability
- Communication
- Active learning and listening
- Healthcare software proficiency
- Reliable team player
Timeline
Medical Assistant
Ascension St. Vincent Endocrinology and Bariatrics
05.2022 - 11.2024
Medical Assistant
Jacksonville Sleep Center
05.2017 - 05.2022
Front Desk
Monument 9A Imaging and Diagnostic Center
05.2015 - 05.2017
Diploma/CCMA - Medical Assistant
Virginia College
High School Diploma -
Frank H. Peterson Academies of Technology
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