Summary
Overview
Work History
Education
Skills
MILITARY EXPERIENCE
Timeline
Generic

Zashius A. Grigsby

Bentonville,AR

Summary

Prior Military with experience in working with and leading multi-national teams, while implementing process improvement using Lean-Six Sigma. 5 years of experience working in Windows and Linux system administration.

Overview

11
11
years of professional experience

Work History

Quality Engineer

Insight Global
Bentonville, AR
09.2023 - Current
  • Performed data analysis to identify root causes of quality issues and developed corrective actions.
  • Assisted in the design and implementation of new processes for improved product quality.
  • Conducted internal audits to ensure customer experience was as expected.
  • Collaborated with cross-functional teams to develop solutions that improve overall product quality.

Systems Engineer

Apprentice information systems
Rogers, AR
03.2023 - 06.2023
  • Managed, troubleshot, backed up and restored data, operating systems, files, documents and drivers to provide comprehensive systems management and support.
  • Participated in IT department meetings to identify continuous improvement opportunities and enhance delivery of IT services to users.
  • Implement policies, procedures and best practices to safeguard and protect data, reports and access.
  • Performed preventive maintenance and upgraded systems to improve network, system and data availability and integrity.
  • Built VM's and performed migration from EOL boxes to new VM's including migrating SQL databases.
  • Created Intune Tenants and policies while intuning laptops using custom MGGraph scripts.

Systems Engineer

Insight Global
Bentonville, Arkansas
10.2022 - 03.2023
  • Served as a techinical resource during the Experience initiative project aimed at MS Teams integration and replacement of Zoom across the enterprise environment.
  • Provided assistance in various task outside of expertise to ensure team and project success.
  • Audited multiple databases to curate information and correct incomplete or inaccurate entries.
  • Provided regular updates to leadership and colleagues to ensure production was on schedule.
  • Maintained and resolved issues with complex infrastructure through monitoring and troubleshooting.
  • Created and executed test scripts for validated environments.

Systems Administrator

Pace Industries
Fayetteville, AR
10.2021 - 08.2022
  • Established, optimized and managed network environment.
  • Supported VM and On-Prim host, Including Patching, data management, and recovery operations.
  • Wrote technical documentation for use in training manuals and support materials.
  • Performed regular backup operations and implemented appropriate processes for data protection, disaster recovery, and failover procedures
  • Troubleshot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing and assessing impact of issues.
  • Implemented cloud policies, managed technology requests and maintained service availability.
  • Utilized Python and Powershell to handle debugging and automation scripting tasks.
  • Assisted in implementing Intune for pushing apps, features, and policies.
  • fulfilled O365 Admin role.

IT Systems Administrator

Walmart
Bentonville, Arkansas
04.2018 - 10.2021
  • Served as technical resource for operations teams and backend engineering teams.
  • Managed thousands of vm host, Including multiple variations of Linux and Windows.
  • Used powershell to address issues and perform corrective actions.
  • Revised processes with six sigma to reduce downtime and increase productivity.
  • Developed Powershell and Python scripts to simplify and streamline processes.
  • Juggled multiple multi-phase projects and tasks to ensure high quality and timely delivery.
  • Built and launched configurations for vital storage systems.

Airframe Power Plants Mechanic

United States Marine Corps
Beaufort, SC
06.2013 - 04.2018
  • Performed Maintenance on multi million dollar assets in accordance with all regulations set forth by federal agencies, superiors, and headquarters to ensure all missions were successful.
  • Implemented Lean-Six-Sigma to improve processes and reduce catastrophic mishaps and wasted time.
  • assisted in project reducing training time by 25% for 2 programs while increasing the understanding of the end user.
  • Utilized complex software to inspect for discrepancies and perform corrective action.

Education

Associate of Science -

Southern New Hampshire University
Hooksett, NH
08.2024

Training Accredited - Various

Marine Corps Institute
Washington Navy Yard, DC
2018

Green Belt (Certified) -

United States Marine Corps
2017

Skills

  • Quality control
  • Server/network configuration
  • Process improvement
  • Data Collection and Analysis
  • Technical helpdesk experience
  • Asset maintenance and repair
  • Powershell Scripting
  • Python Scripting
  • Project management
  • Infrastructure buildout
  • Microsoft Intune Administration
  • Windows Server Administration/Engineering

MILITARY EXPERIENCE

Aviation Structural Mechanic

US Marine Corps

Beaufort

SC

Jun 2013 - Apr 2018

Served honorably in the USMC for a period of 5 years, gaining and refined leadership and technical skills. Experience in working with multi-million dollar assets and systems, ensuring safety of team, and Project goal completion.

AWARDS FROM SERVICE

National Defense Medal

GWOT Medal (Global War on Terrorism)

GWOTE Medal (Global War on Terrorism Expeditionary)

Good Conduct Medal

Sea Service Ribbon (second award)

Timeline

Quality Engineer

Insight Global
09.2023 - Current

Systems Engineer

Apprentice information systems
03.2023 - 06.2023

Systems Engineer

Insight Global
10.2022 - 03.2023

Systems Administrator

Pace Industries
10.2021 - 08.2022

IT Systems Administrator

Walmart
04.2018 - 10.2021

Airframe Power Plants Mechanic

United States Marine Corps
06.2013 - 04.2018

Associate of Science -

Southern New Hampshire University

Training Accredited - Various

Marine Corps Institute

Green Belt (Certified) -

United States Marine Corps

Similar Profiles

CREATE PROFILE
Zashius A. Grigsby