Summary
Overview
Work History
Education
Skills
Timeline
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Zavarea Norwood

Baton Rouge,LA

Summary

Dynamic Certified Zaxby's Trainer with expertise in new hire training and course planning. Successfully enhanced team proficiency, significantly improving guest satisfaction. Skilled in public speaking and creative problem solving, I excel in developing training programs that empower employees and elevate operational standards. Committed to fostering a culture of excellence in fast-paced environments.


Overview

1
1
year of professional experience

Work History

Certified Zaxbys Trainer

Zaxbys
06.2024 - Current

A Certified Zaxby's Trainer is a member of leadership I am responsible for training new and existing employees on Zaxby's procedures and standards. I provide hands-on training, and ensure all team members are proficient, contributing to overall guest experience and operational excellence. This role involves both front-of-house and back-of-house training, and trainers must often be certified themselves within a certain timeframe of becoming a trainer.

Education

High School Diploma -

Madison Preparatory Academy
Baton Rouge, LA
05-2024

Skills

  • New hire training
  • Planning and coordination
  • Public speaking

  • Creative problem solving
  • Train-the-trainer
  • Course planning

Timeline

Certified Zaxbys Trainer

Zaxbys
06.2024 - Current

High School Diploma -

Madison Preparatory Academy
Zavarea Norwood