Dynamic Certified Zaxby's Trainer with expertise in new hire training and course planning. Successfully enhanced team proficiency, significantly improving guest satisfaction. Skilled in public speaking and creative problem solving, I excel in developing training programs that empower employees and elevate operational standards. Committed to fostering a culture of excellence in fast-paced environments.
A Certified Zaxby's Trainer is a member of leadership I am responsible for training new and existing employees on Zaxby's procedures and standards. I provide hands-on training, and ensure all team members are proficient, contributing to overall guest experience and operational excellence. This role involves both front-of-house and back-of-house training, and trainers must often be certified themselves within a certain timeframe of becoming a trainer.