ZaVonsha Hogans
Summary
Hardworking customer service focused on completing work quickly and efficiently to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
6
6
years of professional experience
Work History
Fulfillment Lead
Goldmine & Coco
Memphis, TN
05.2021 - Current
- Received and followed pick sheets to gather merchandise for customer orders.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Performed inventory control, such as counting and stocking merchandise.
Runner
A & J's Catfish Station
Memphis, TN
08.2019 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Cashier
Dollar Tree
Memphis, TN
08.2016 - 06.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Science - Early Childhood Education
Southwest Tennessee Community College
Memphis, TN05.2019
High School Diploma -
Cordova High School
Cordova, TN05.2016
Skills
- Assembly and Production
- Order Picking and Processing
- Shipping and Receiving
- Order Accuracy and Delivery
- Team Player
- Dining Room Cleaning and Upkeep
- Warm and Friendly
- Menu Memorization and Presentation
- Customer Service and Rapport
Timeline
Fulfillment Lead
Goldmine & Coco
05.2021 - Current
Runner
A & J's Catfish Station
08.2019 - Current
Cashier
Dollar Tree
08.2016 - 06.2018
Associate of Science - Early Childhood Education
Southwest Tennessee Community College
High School Diploma -
Cordova High School
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