Zavyan Ratcliff
New Orleans,LA
Summary
Driven and diligent professional with a proven track record in customer service excellence and cash handling, honed at Kids Foot Locker and other notable companies. Skilled in fostering customer satisfaction through patience, empathy, and efficient problem-solving. Demonstrated ability to enhance operational efficiency and team collaboration, ensuring a seamless and enjoyable customer experience.
Overview
2
2
years of professional experience
Work History
Cashier/Stocker
Kids Foot Locker
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Dispatch Team Member
All Things Trucking LLC
11.2023 - 02.2024
- Actively participated in safety training programs, ensuring full compliance with industry standards and regulations at all times.
- Improved dispatch efficiency by implementing a streamlined communication system between team members and drivers.
- Managed high call volumes, prioritizing urgent requests to ensure prompt resolution and customer satisfaction.
- Developed strong relationships with drivers, fostering a collaborative atmosphere that improved overall operations efficiency.
Game Room Attendant
Chuck E Cheese
09.2022 - 11.2023
- greet customers, explain game rules, and collect payment for games played.
- monitor the room for safety and adherence to rules, and handle any customer issues or complaints.
- maintaining and operating games and activities in a game room or arcade
- ensuring that all games and equipment are functioning properly and conducting routine maintenance.
- ensure a fun and enjoyable experience for all customers who visit .
Education
High School Diploma -
L B Landry
New Orleans, LA05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
Timeline
Cashier/Stocker
Kids Foot Locker
02.2024 - Current
Dispatch Team Member
All Things Trucking LLC
11.2023 - 02.2024
Game Room Attendant
Chuck E Cheese
09.2022 - 11.2023
High School Diploma -
L B Landry
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