Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zavyan Ratcliff

New Orleans,LA

Summary

Driven and diligent professional with a proven track record in customer service excellence and cash handling, honed at Kids Foot Locker and other notable companies. Skilled in fostering customer satisfaction through patience, empathy, and efficient problem-solving. Demonstrated ability to enhance operational efficiency and team collaboration, ensuring a seamless and enjoyable customer experience.

Overview

3
3
years of professional experience

Work History

Auto Care Tech

Walmart
10.2024 - Current
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Checked fluids, tires, brakes, and other systems as part of-point inspection.

Cashier/Stocker

Kids Foot Locker
02.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Dispatch Team Member

All Things Trucking LLC
11.2023 - 02.2024
  • Actively participated in safety training programs, ensuring full compliance with industry standards and regulations at all times.
  • Improved dispatch efficiency by implementing a streamlined communication system between team members and drivers.
  • Managed high call volumes, prioritizing urgent requests to ensure prompt resolution and customer satisfaction.
  • Developed strong relationships with drivers, fostering a collaborative atmosphere that improved overall operations efficiency.

Game Room Attendant

Chuck E Cheese
09.2022 - 11.2023
  • greet customers, explain game rules, and collect payment for games played.
  • monitor the room for safety and adherence to rules, and handle any customer issues or complaints.
  • maintaining and operating games and activities in a game room or arcade
  • ensuring that all games and equipment are functioning properly and conducting routine maintenance.
  • ensure a fun and enjoyable experience for all customers who visit .

Education

High School Diploma -

L B Landry
New Orleans, LA
05.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling

Timeline

Auto Care Tech

Walmart
10.2024 - Current

Cashier/Stocker

Kids Foot Locker
02.2024 - Current

Dispatch Team Member

All Things Trucking LLC
11.2023 - 02.2024

Game Room Attendant

Chuck E Cheese
09.2022 - 11.2023

High School Diploma -

L B Landry
Zavyan Ratcliff