Zayda Villatoro

• Processed financial transactions, including money orders, Western Union, and check cashing.

• Supervised front-end operations and ensured associates completed daily tasks.

• Maintained accurate cash stock, inventory balances, and organized office records.

• Accurately pick, pack, and process customer orders to ensure timely delivery.

• Organize and manage inventory to maintain accurate stock levels.

• Collaborate with team members to achieve daily fulfillment and efficiency goals.

• Process customer transactions accurately, including cash, credit, and check payments, while maintaining a friendly demeanor.

• Assist customers with inquiries, promote sales, and provide excellent customer service.

• Monitor and balance cash drawers at the beginning and end of shifts to ensure accuracy.