Yusuf Sulieman

Work History

Broadway Home Care

04.2017 - 01.2019

Followed proper procedures for use of government-provided commodities.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Trained and supervised new kitchen staff on food preparation and safety protocols.
Collected payments and observed customers for suspicious behavior.
Planned menus complying with established health guidelines and budget limitations.
Cooked meals according to administrative policies, health code regulations and food service standards.
Provided nourishing and health-conscious food to customers under sanitary conditions.
Measured, weighed and mixed appropriate ingredients according to recipe directions.

Best Buy

10.2018 - 12.2019

Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Provided primary customer support to internal and external customers.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Complied with company policies and procedures by encouraging positive and effective work environment among employees.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Amazon

08.2020 - 01.2021

Operated box or straight trucks and cargo vans.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Performed general housekeeping and cleaning tasks.
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Checked packages and merchandise for damage and notified vendors.
Loaded, unloaded, and moved material to and from storage and production areas.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Worked safely around moving machinery.

Starbucks

06.2021 - 09.2022

Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Operated espresso machines and commercial coffee brewers to create beverages.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Recommended products based on solid understanding of individual customer needs and preferences.
Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.

Elan Café

05.2022 - 03.2023

Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Promoted additional items with beverages, increasing store sales.
Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
Participated in budgeting and forecasting activities to make informed decisions.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.