Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Zayla Freeman

Carson,CA

Summary

Resilient retail professional with 2+ years experience while crafted in handling diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store maintenance operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Worker

Panera Bread
Carson, CA
09.2023 - Current
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Performed closing procedures for the store including cleaning up displays, cleaning shelves and washing dishes as well as cleaning.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.

Internship Trainer

Wallhouse Party Rentals
Lynwood / Los Angeles, CA
08.2021 - 02.2023
  • Cleaned and prepared merchandise
  • Aided in transporation of merchandise and property
  • Packaged merchandise

Education

HighSchool - Child Development

Lynwood High School
Lynwood, CA
06.2024

Skills

  • Store Cleaning
  • Merchandise Display
  • Stock replenishment
  • Store maintenance
  • Display Maintenance
  • Professional Appearance
  • Conflict resolution techniques
  • Effective communication abilities
  • Marketing Interest
  • Thorough and Tidy

Certification

  • Peer Health Certified

Affiliations

  • Apart Black Student Union
  • Child Development Classes

Timeline

Retail Worker

Panera Bread
09.2023 - Current

Internship Trainer

Wallhouse Party Rentals
08.2021 - 02.2023

HighSchool - Child Development

Lynwood High School

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Zayla Freeman