Zaylen Hairston
Escondido,CA
Summary
Dedicated professional with expertise in security, hospitality, and customer service. Ensures safety, delivers attentive service, and enhances team operations. Strong communicator with adaptability to engage effectively with colleagues and patrons.
Overview
1
1
Certification
8
8
years of professional experience
Work History
To-Go Specialist
Darden Restaurants, Olive Garden
Escondido, California
02.2026 - Current
- Coordinated order timing with hosts, servers, and kitchen staff to ensure timely and accurate service.
- Maintained safe food temperatures until customer pickup, ensuring quality and safety of hot and cold items.
- Verified order details against tickets and guest requests.
- Communicated menu changes and specials to co-workers, enhancing team knowledge and customer service.
Security Officer
Securitas Security Services USA
Carlsbad, California
02.2023 - 12.2025
- Controlled access points and verified employee, visitor, and vendor credentials.
- Monitored CCTV systems and reported suspicious behavior to supervisors.
- Responded to alarms, disturbances, and emergency situations with calm communication.
- Completed incident reports and daily logs using clear, accurate documentation.
- Assisted visitors and employees with directions, safety questions, and site policies.
Hotel Attendant
Hilton Hotels Corporation
Carlsbad, California
05.2022 - 02.2023
- Enhanced customer satisfaction by promptly resolving issues with friendly, knowledgeable service.
- Organized poolside area for guests by efficiently setting up lounge chairs and towels.
- Performed daily pool maintenance, including cleaning, skimming, and testing water chemistry to ensure optimal conditions.
- Communicated pool rules and crowd flow expectations to visitors.
- Trained employees on additional job positions to maintain coverage of roles.
Target Team Member
Target
Escondido, California
11.2021 - 05.2022
- Greeted guests and provided friendly service across Target sales floor.
- Operated cash register and processed payments at checkout lanes.
- Placed special orders or called other stores to find desired items.
Pool Lifeguard/Private Swim Instructor
Lees Summit Parks And Rec
Lee's Summit, Missouri
06.2018 - 11.2021
- Monitored aquatic areas for swimmer safety at Lees Summit Parks and Rec pools.
- Assessed swimmer skills and tailored lesson plans for individual needs
- Performed CPR, first aid, and rescue procedures when emergencies occurred.
Education
High School Diploma -
Lee's Summit North High
Lee's Summit, MO05-2021
Skills
- Order verification
- Food safety handling
- Cash handling
- Customer service
- Clear communication
- Attention to detail
- Time Management
- Incident documentation
- Emergency management
- Security procedures
- Risk assessment
- Phone etiquette
Certification
- American Red Cross First Aid, CPR,AED Certification
- Red Cross Child Care Certification
- BLS Certification
- BSIS Guard Card
Timeline
To-Go Specialist
Darden Restaurants, Olive Garden
02.2026 - Current
Security Officer
Securitas Security Services USA
02.2023 - 12.2025
Hotel Attendant
Hilton Hotels Corporation
05.2022 - 02.2023
Target Team Member
Target
11.2021 - 05.2022
Pool Lifeguard/Private Swim Instructor
Lees Summit Parks And Rec
06.2018 - 11.2021
High School Diploma -
Lee's Summit North High