ZAYNA A WILLIAMS
Egg Harbor,NJ
Summary
Hardworking and reliable student with strong ability in Public Health Education, offering interpersonal and analytical skills. I am highly organized, proactive and punctual with a team-oriented mentality. I am motivated to apply education and learning abilities to enhance my skills. I am eager to learn new skills and seeking to gain hands on experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
Comcast
04.2023 - Current
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Troubleshot problems for callers and helped independently resolve common issues.
Receptionist
Comcast
10.2019 - 04.2023
- Greeted visitors, assessed needs, resolve complaints and direct to appropriate personnel.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Scheduled appointments
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Acted as first point of contact and set appointments for prospective customers.
Pool Attendant
Ocean Casino Resort
06.2019 - 07.2022
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Checked side duty list for opening and closing procedures.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
- Collected and replenished pool towels.
Dental Assistant Intern
Dr. Keating Pediatric Dentistry
09.2017 - 07.2018
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Administered x-rays under supervision.
- Broke down and set up equipment and sanitized various dental tools.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Education
No Degree - Public Health Education
NEW JERSEY CITY UNIVERSITY
Jersey City, NJ05.2026
High School Diploma -
Atlantic County Institute of Technology
Mays Landing, NJ06.2018
Skills
- Customer Service
- Customer Relationship Building
- Sales expertise
- Product and service knowledge
- Early Childhood Education
- Goal-oriented mindset
Certification
- First Aid/CPR
- OSHA Certified
Timeline
Sales Representative
Comcast
04.2023 - Current
Receptionist
Comcast
10.2019 - 04.2023
Pool Attendant
Ocean Casino Resort
06.2019 - 07.2022
Dental Assistant Intern
Dr. Keating Pediatric Dentistry
09.2017 - 07.2018
No Degree - Public Health Education
NEW JERSEY CITY UNIVERSITY
High School Diploma -
Atlantic County Institute of Technology
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