Zaynah Polk
Monroe,NC
Summary
Energetically driven and adaptable, I am able to leverage my quick learning abilities to enhance customer satisfaction and ensure service efficiency. Skilled in phone etiquette and maintaining cleanliness standards, I excel in fast-paced environments, consistently achieving order accuracy and fostering positive relationships.
Overview
7
7
years of professional experience
Work History
To Go/Server
Logans Roadhouse
Monroe, NC
03.2021 - Current
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Write down and submit orders from customers over the phone, and in person.
- Frequently checked back with customers to ensure satisfaction with their meals.
- Ensured compliance with health safety standards for all food handling procedures.
- Followed all cash handling policies when processing payment transactions.
- Collaborated with team to deliver timely service of items.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Convenience Store Clerk
Polk Mountin Market
Marshville, NC
01.2018 - 02.2021
- Utilized proper safety protocols when handling knives or other sharp objects during food preparation tasks.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Demonstrated excellent customer service skills at all times.
- Organized store displays to ensure maximum visibility of products.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Answered incoming calls regarding product inquiries or orders.
Summer Daycare Teacher
Bentons Crossroads Church
Unionville, NC
06.2018 - 08.2018
- Encouraged children's curiosity and exploration through interactive learning activities.
- Observed health practices such as proper handwashing procedures.
- Supervised children during meal times, playtime, and other activities.
- Supervised children in classroom and playground settings, ensuring their safety and well-being.
- Escorted children on outings and trips to promote enrichment and maintain safety.
- Engaged with children on individual basis to build positive, trusting relationships.
Education
High School Diploma -
Piedmont High School
Unionville, NC06-2020
Skills
- Phone etiquette
- Cleanliness standards
- Order accuracy
- Quick learner
- Adaptable mindset
Timeline
To Go/Server
Logans Roadhouse
03.2021 - Current
Summer Daycare Teacher
Bentons Crossroads Church
06.2018 - 08.2018
Convenience Store Clerk
Polk Mountin Market
01.2018 - 02.2021
High School Diploma -
Piedmont High School
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