Zayra Bartolon

I began my career in the paint department, where I gained knowledge about various types of paint and essential supplies to assist customers in completing their projects. After that, I transitioned to the pro desk, collaborating with a diverse range of contractors to ensure they had all the materials required for their specific tasks. This role allowed me to drive significant sales while delivering exceptional customer service, encouraging clients to return for future purchases. The fast-paced environment was challenging yet enjoyable.

Currently, I serve as a specialist in the millworks department, focusing on custom orders for windows and doors. My primary objective is to ensure customer satisfaction by thoroughly verifying all details before placing orders and addressing any inquiries they may have.

• Participated in ongoing training and compliance activities.
• Coordinated with other departments to ensure efficient workflow processes.
• Researched and analyzed customer feedback to identify areas of improvement.
• Created plans to propose solutions to problems related to efficiency, costs or profits.

• Provided friendly and efficient service to customers in a fast-paced environment.
• Delivered meals promptly, ensuring customer satisfaction with each order.
• Maintained cleanliness and organization of dining area and utensils.
• Handled cash and processed payments accurately at the register.
• Resolved customer complaints quickly, maintaining a positive dining experience.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Provided exceptional service to high volume of daily customers.

• Assisted customers with product selection and inquiries.
• Maintained organized merchandise displays on the sales floor.
• Processed sales transactions accurately at the register.
• Handled inventory management and restocked shelves as needed.
• Engaged customers through effective communication and friendly service.
• Helped customers find specific products, answered questions, and offered product advice.
• Greeted customers and provided exceptional customer service.

• Maintained cleanliness and organization of workstations and dining areas.
• Assisted customers with orders and provided excellent service during busy hours.
• Collaborated with team members to ensure timely service delivery during peak times.
• Followed health and safety guidelines to maintain food quality and hygiene standards.
• Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
• Greeted customers and took their orders in a friendly and efficient manner.