Zayra Roberts
Summary
Energetic and passionate college graduate with a BA in Integrated Strategic Communications, prepared to leverage comprehensive communication skills and strategic thinking in an entry-level Sales Associate role. Proficient in crafting persuasive messaging across various platforms, with a keen understanding of consumer behavior and market trends. Eager to contribute enthusiasm, adaptability, and a strong work ethic to drive sales success and exceed customer expectations in a fast-paced work environment.
Overview
5
5
years of professional experience
Work History
Carryout
Malones
02.2022 - Current
- Advised customers about special offerings, seasonal giftcards and menu items to help drive sales.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Retail Sales Associate
Fabletics
03.2021 - 08.2021
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers using a POS system.
- Utilized upselling techniques to promote additional products and increase sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Law Assistant
Crump Spurlock Attorneys
11.2019 - 05.2020
- Communicated with clients and collected information to research cases and respond to their concerns
- Researched and wrote contracts, agreements and proposals.
- Arranged meetings, trial dates, and depositions on firm's master calendar.
- Processed filing of court documents and collated evidence and other legal documents for case files.
Education
Bachelor of Arts - Integrated Strategic Communication: Minor-Business
University of Kentucky
Lexington, KY08.2023
Skills
- Designing media and campaign strategies
- Sales and Marketing
- Excellent written and verbal interactive communication skills
- In-depth knowledge of social media marketing platforms
- Strategic thinking and messaging creation skills
- Critical thinking and problem-solving abilities
- Creating personable connections to broaden opportunities
Timeline
Carryout
Malones
02.2022 - Current
Retail Sales Associate
Fabletics
03.2021 - 08.2021
Law Assistant
Crump Spurlock Attorneys
11.2019 - 05.2020
Bachelor of Arts - Integrated Strategic Communication: Minor-Business
University of Kentucky
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