Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Zayra P. Hernandez Cuevas

Austin,Texas

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional experiences for guests.

Overview

5
5
years of professional experience

Work History

Server/Host

Macoco
Austin, Texas
02.2024 - 06.2024
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Monitored dining room for cleanliness and proper set-up at all times.

Delivery Driver

JBA Delivery LLC
Austin, Texas
09.2023 - 03.2024
  • Ensured the interior and exterior of the delivery vehicle remained clean at shift's end.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Maintained accurate records of goods delivered and collected payments as required.

Server/Host

Mour Cafe
Austin, Texas
12.2019 - 02.2023
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided excellent customer service to ensure satisfaction.
  • I gained valuable knowledge about wine, including its origins and production process, so I can excel at selling it.
  • Cultivated strong customer relationships to promote repeat business.

Education

High School Diploma -

Manor Senior High School
Manor, TX
05-2021

Some College (No Degree) -

Austin Community College
Austin, TX

Skills

  • Guest engagement
  • Cleanliness standards
  • Hospitality service expertise
  • Sales techniques
  • Positive and professional
  • Team collaboration
  • Proactive problem-solving
  • Bilingual Communication

Languages

English
Professional
Spanish
Professional

Affiliations

  • Love to spend time outdoors
  • Foodie
  • Enjoy working out

Timeline

Server/Host

Macoco
02.2024 - 06.2024

Delivery Driver

JBA Delivery LLC
09.2023 - 03.2024

Server/Host

Mour Cafe
12.2019 - 02.2023

High School Diploma -

Manor Senior High School

Some College (No Degree) -

Austin Community College
Zayra P. Hernandez Cuevas