Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Lead Sales Associate
Party City
10.2019 - Current
Trained, coached and mentored new sales associates for maximum performance.
Provided exceptional customer service to foster client loyalty and satisfaction.
Monitored sales team performance and provided constructive feedback.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Greeted customers, helped locate merchandise and suggested suitable options.
Accomplished multiple tasks within established timeframes.
Associates
Centennial Market
01.2018 - 05.2019
Worked varied hours, days, nights and weekends as business needs dictate.
Managed customer relations and customer service through daily communication and interaction.
Maximized customer interactions by promptly identifying needs and wants.
Increased customer satisfaction significantly within department.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Created inviting environment for customers by maintaining store organization and cleanliness
Answered customer questions about products and services, helped locate merchandise, and promoted key items
Server
Olive Garden Restaurant
01.2017 - 12.2017
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Education
Associate of Science - Nursing
Southern Crescent Technical College
Griffin, GA
05.2025
Skills
Payment Processing
Inventory Oversight
Time Management
Team Leadership
Energetic and Enthusiastic
Calm Under Stress
Accomplishments
Achieved getting my certified nursing assistant license and was cpr certified in high school by completing the test with accuracy and efficiency.