Jennifer Hampton
Vicksburg,MS
Summary
Dependable lead sales associate with several years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies.
Overview
5
5
years of professional experience
Work History
Lead Sales Associate
Dollar General
Vicksburg, MS
08.2023 - Current
- Analyzed monthly sales reports to identify trends in customer buying habits.
- Provided excellent customer service by addressing customer inquiries in a timely manner.
- Supervised a team of sales associates on daily tasks and operations.
- Greeted customers and provided product information.
- Assisted with the training of new sales associates.
- Identified opportunities for process improvement and recommended changes as needed.
- Managed inventory levels by placing orders as needed.
- Participated in regular staff meetings to discuss ideas for promotions or special events.
- Developed and implemented strategies to increase customer loyalty and satisfaction.
- Developed strategies to increase sales and promote new products.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Monitored stock levels, identified discrepancies, and reported them to management.
Personal Care Assistant
Mississippi Rehabilitation
Vicksburg, MS
01.2021 - 08.2023
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Educated family members about proper techniques for caring for the client at home.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Developed individual plans of care based on assessment findings and physician orders.
Sales Associate
Dollar General
Vicksburg, MS
02.2019 - 01.2021
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Attended weekly team meetings to review performance goals and objectives.
Education
GED -
Hinds Community College
Raymond, MS03-2016
Skills
- POS System Operation
- Sales strategy
- Relationship Building
- Loss Prevention
- Inventory Control
- Staff Supervision
- Team Leadership
- Cash Flow Management
- Sales transaction processing
- Billing and Collections
- Teamwork and Collaboration
- Schedule Preparation
- Payment Processing
- Pricing and Labeling
Timeline
Lead Sales Associate
Dollar General
08.2023 - Current
Personal Care Assistant
Mississippi Rehabilitation
01.2021 - 08.2023
Sales Associate
Dollar General
02.2019 - 01.2021
GED -
Hinds Community College