Zazu Clews, CSW
Wyckoff
Summary
Professional social worker with experience in healthcare settings, specializing in patient advocacy and resource coordination. Skilled in crisis intervention, case management, and emotional support. Strong focus on team collaboration and achieving outcomes under changing circumstances. Valued for empathy, adaptability, and communication skills.
Overview
7
7
years of professional experience
Work History
Medical Social Worker
Phelps Memorial Hospital
01.2003 - 01.2007
- Completed psychosocial evaluations upon hospital admission and developed treatment care plans.
- Collaborated with multidisciplinary teams to coordinate comprehensive patient care with medical teams, patients and families, implementing effective treatment plans including discharge planning.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Enhanced patient education and patient satisfaction by providing informational materials about community resources and available support services and physical rehabilitation rehabilitation.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Facilitated family meetings to discuss patient care plans and discharge planning options.
- Streamlined discharge process, ensuring patients had a smooth transition at the time of discharge from the hospital.
Unit Social Worker
Beth Abraham Health Services
03.2002 - 11.2002
- Medically complex short-term rehabilitation unit
- Provide psychosocial support to residents and family members particularly around end of life issues and loss and grief
- Provide 1:1 counseling to residents with an array of physical and mental illnesses
- Facilitate discharge and long term care planning and transfers
- Record in medical chart mandatory social work documentation, progress notes, treatment and care plans, and MDS forms
- Participate actively in weekly resident team meetings, rehab meetings, and case conferences to develop interdisciplinary treatment plans including palliative care and pain management.
- Educate residents and families on resident rights and advanced directives
Protective Services Worker I, promoted to PSW II
County of San Diego: Department of Health and Human Services
06.2000 - 05.2001
- Adoptions Unit
- Provision of services, case planning and case management for children and families
- Provided support and information to prospective adoptive children, biological parents and prospective adoptive families
- Investigation of allegations of child abuse and neglect
- Crisis intervention
- Assessment of risk and determination of the most appropriate permanent plan
- Obtainment of placements for children
- Court report preparation and attendance at court hearings
Program Social Worker
New Alternatives
11.1999 - 06.2000
- SED youth, aged 7-12, short-term residential facility
- Provide ongoing psychosocial support and 1:1 counseling
- Conducted intake and exit interviews
- Behavior modification through the use of behavioral contracts, and weekly individual contact with residents
- Co-led educational groups
- Coordinated and supervised family visits as needed
- Case management
- Organized and facilitated social worker meetings for residential staff
- Identified client need for suicidal/homicidal assessment and made referrals for psychiatric screening and for emergency hospitalization when appropriate
Education
Master of Social Work -
Boston College Graduate School of Social Work
Chestnut Hill, MA05.1999
Bachelor of Science - Human Performance and Fitness
University of Massachusetts
Boston, MA06.1996
Timeline
Medical Social Worker
Phelps Memorial Hospital
01.2003 - 01.2007
Unit Social Worker
Beth Abraham Health Services
03.2002 - 11.2002
Protective Services Worker I, promoted to PSW II
County of San Diego: Department of Health and Human Services
06.2000 - 05.2001
Program Social Worker
New Alternatives
11.1999 - 06.2000
Bachelor of Science - Human Performance and Fitness
University of Massachusetts
Master of Social Work -
Boston College Graduate School of Social Work