Zebediah Barnes
Aztec,NM
Summary
Experienced Service Advisor with a proven track record at Sewell Cadillac of Midland, excelling in customer service and vehicle assessment. Skilled in multitasking and service scheduling, I foster client rapport and enhance satisfaction, driving repeat business through effective communication and attention to detail. Committed to optimizing service experiences and building trust.
Overview
3
3
years of professional experience
Work History
Service Advisor
Hi-Country Chevrolet
Aztec, NM
05.2025 - Current
- Assisted customers in understanding vehicle features and services offered.
- Coordinated service appointments to optimize technician workflow and customer satisfaction.
- Provided detailed explanations of repair estimates to enhance customer trust.
- Maintained high customer satisfaction standards to meet or exceed targets.
Service Advisor
Sewell Cadillac of Midland
Midland, TX
07.2023 - 04.2025
- Assisted customers in understanding service options and recommended solutions to meet their needs.
- Coordinated service appointments, ensuring efficient scheduling and customer follow-up.
- Communicated with technicians to relay customer concerns and improve service accuracy.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction levels.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Education
High School Diploma -
Aztec High School
Aztec, NM04.2022
Skills
Customer service
Multitasking and organization
Vehicle assessment
Excellent communication
Service scheduling
Client rapport
Team collaboration
Timeline
Service Advisor
Hi-Country Chevrolet
05.2025 - Current
Service Advisor
Sewell Cadillac of Midland
07.2023 - 04.2025
High School Diploma -
Aztec High School