Zebib Berhe
Las Vegas,NV
Summary
Skilled in food handling safety and guest service, I excel in creating memorable experiences, evidenced by increased customer loyalty at Cromwell Hotel & Casino. Expert in managing high-pressure situations and multitasking, my proficiency in customer service and table management ensures efficiency and satisfaction.
Overview
25
25
years of professional experience
Work History
Dealer
Cromwell Hotel & Casino
11.2024 - Current
- Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Food Runner
Vdara Hotel & Spa
01.2010 - 05.2020
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Food and Beverage Server
Ethiopia Hotel
10.1999 - 09.2006
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
Education
Kokebe Tsibah Highschool
Tigray, EthiopiaSkills
- Food handling safety
- Guest service
- Customer service
- Table management
Timeline
Dealer
Cromwell Hotel & Casino
11.2024 - Current
Food Runner
Vdara Hotel & Spa
01.2010 - 05.2020
Food and Beverage Server
Ethiopia Hotel
10.1999 - 09.2006
Kokebe Tsibah Highschool
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