Summary
Overview
Work History
Education
Skills
Job Experiences
Languages
Timeline
Generic

Zebiniso Saidkozimova

Philadelphia,PA

Summary

Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Experienced Front Desk professional offering superior hospitality service. Highly skilled in managing reservations, mitigating dissatisfaction and increasing guest loyalty through targeted service. Friendly and decisive approach to resolving challenges.

Overview

5
5
years of professional experience

Work History

Medical Clinic - desk clerk housing

  • Monitored and tracked budgets and expenses.
  • Maintained clean, tidy and sanitized common areas for personnel and guests.
  • Demonstrated strong multitasking abilities in handling multiple duties simultaneously without sacrificing quality or attention to detail.
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Checked in and out designated equipment, keys, and supplies.
  • Supported staff on special assignments and ad hoc projects.
  • Purchased and maintained office supplies.
  • Coordinated and scheduled meetings and appointments.
  • Collected room deposits, fees, and payments.
  • Worked well in a team setting, providing support and guidance.

Dunkin Donuts - employee

Dunkin' Donuts
11.2022 - 07.2023
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Passionate about learning and committed to continual improvement.
  • Developed strong communication and organizational skills through working on group projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Customer Assistance

Grocery Outlet Store
11.2022 - 02.2023
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Babysitter

Home Instead
11.2018 - 09.2019
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Supervised children on playground to help develop physical and social skills.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
  • Enhanced children''s social skills by organizing group activities and encouraging teamwork.

Education

Graduated - Real Estate Agent

Philadelphia Real Estate Classes
Philadelphia, PA
06.2023

High School diploma/GED -

John Dewey HS
Brooklyn, NY
06.2021

Skills

  • Hospitality industry expertise
  • Scheduling and calendar management
  • Spreadsheet development
  • Customer Satisfaction Focus
  • Bookkeeping
  • Event and Activity Planning

Job Experiences

  • Grocery store, cashier
  • Dunkin Donuts, employee
  • Medical Clinic, desk clerk housing

Languages

Russian
Professional Working
Uzbek
Native or Bilingual
Turkish
Professional Working

Timeline

Dunkin Donuts - employee

Dunkin' Donuts
11.2022 - 07.2023

Customer Assistance

Grocery Outlet Store
11.2022 - 02.2023

Babysitter

Home Instead
11.2018 - 09.2019

Medical Clinic - desk clerk housing

Graduated - Real Estate Agent

Philadelphia Real Estate Classes

High School diploma/GED -

John Dewey HS

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Zebiniso Saidkozimova