Host / Busboy
Trattoria Stella
12.2023 - 06.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Preparation and clearing of tables prior to and following seating of tables.
- Closing the restaurant and servicing food to tables.
