Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Zech Eppinette

Zech Eppinette

New Caney

Summary

Dynamic Owner/Operator at Full Send Guide Service with a strong focus on customer relationship management and market analysis. Achieved significant growth through cost-saving measures and innovative marketing strategies, enhancing overall operational efficiency. Committed to maximizing customer satisfaction while building lasting client connections.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Owner/Operator

Full Send Guide Service
Houston
04.2022 - Current
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Analyzed market trends and customer feedback to identify opportunities for growth.
  • Implemented cost-saving measures across departments while maintaining quality standards.
  • Devised and implemented marketing strategies to attract new clients.

Logistics Coordinator

Dynamic Glass
Houston
03.2020 - 03.2022
  • Monitored regular maintenance and protection of project infrastructures and equipment.
  • Coordinated daily logistics operations, including shipment scheduling and tracking.
  • Assisted in developing processes for receiving, storing and distributing materials according to established procedures.

General Manager

Irish Cowboy
Houston
03.2016 - 03.2020
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Captains License -

Captain Roy's Marine Training
Seabrook, TX
12-2023

Some College (No Degree) -

Lone Star College
Houston, TX

Skills

  • Customer relationship management
  • Market analysis
  • Cost reduction
  • Operational efficiency

Certification

  • Merchant Mariner Credential
  • ACA Licensed Paddlecraft Guide

Timeline

Owner/Operator

Full Send Guide Service
04.2022 - Current

Logistics Coordinator

Dynamic Glass
03.2020 - 03.2022

General Manager

Irish Cowboy
03.2016 - 03.2020

Captains License -

Captain Roy's Marine Training

Some College (No Degree) -

Lone Star College

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Zech Eppinette